Client Service Specialist at Bank Mendes Gans

1 maand geleden


Amsterdam, Noord-Holland, Nederland ING Voltijd
Job Title: Client Service Specialist at Bank Mendes Gans

As a Client Service Specialist at Bank Mendes Gans, you will be part of our Mid Office team, responsible for providing excellent client support on sensitive international payments with complex routing and interest calculations.

Key Responsibilities:
  • Process incoming (FX) payments and assess payment execution in accordance with cash pool balances and customer limits.
  • Support customers in using our banking platform, Megabank, and maintain customer and account data with high quality standards.
  • Work closely with the Back Office and Treasury department to offer full support on customers' Netting cycles, including preliminary and final runs, limit excess procedures, and FX payments and receivables.
Requirements:
  • University (Bachelor) education
  • Current residency in the Netherlands
  • Experience with international (FX) payments, cash pool, and/or netting in a banking environment
  • Excellent communication and teamwork skills
  • Ability to work with tight deadlines and high pressure
What We Offer:
  • Tailored salary based on your qualities and experience
  • 36 or 40 hour workweek
  • Individual leave: 24+2 individual holiday days based on 36 hr workweek
  • Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
  • CSR days: up to 2 days per year to actively engage in society by volunteering
  • 13th month salary
  • 8% Holiday payment
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • Mobility card
  • Attractive pension scheme
  • Hybrid working to blend home working for focus and office working for collaboration and co-creation


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