Huidige banen gerelateerd aan Front Desk Ambassador at Eden Hotels The Hague - Den Haag, Zuid-Holland - Eden Hotels
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Front Desk Ambassador
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Clean Hotel Room Attendant Opportunity in the Hague
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Hospitality Ambassador for The Hague
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Front Desk Ambassador at Eden Hotels The Hague
1 maand geleden
About this opportunity
We are seeking a highly motivated and service-oriented individual to join our team as a Front Desk Ambassador at the Babylon Hotel The Hague. As the first point of contact for our guests, you will be responsible for providing exceptional customer service, ensuring a seamless check-in and check-out process, and making sure our guests feel welcome and well-informed throughout their stay.
What you'll do
- You will be the primary point of contact for guests, handling check-ins, check-outs, and resolving any issues that may arise during their stay.
- You will be responsible for providing information about hotel amenities, services, and local attractions, as well as making recommendations to enhance the guest experience.
- You will work closely with other departments to ensure that guest requests are met efficiently and effectively.
- You will maintain a high level of product knowledge and be able to answer questions about hotel facilities, services, and promotions.
- You will handle guest complaints in a professional and courteous manner, always striving to find a solution that meets their needs.
The ideal candidate
We are looking for someone who is passionate about delivering exceptional customer service, has excellent communication skills, and is able to work well under pressure. If you are a people person who enjoys working in a fast-paced environment and is committed to providing outstanding service, we want to hear from you
Requirements
- Fluent Dutch and English language skills (additional languages spoken, such as French, German, or Spanish, are an asset)
- At least 1 year of experience in a similar role, preferably in a hotel or hospitality setting
- A service-oriented attitude and a true hospitality mindset
- Excellent communication and problem-solving skills
- Ability to work well under pressure and handle multiple tasks simultaneously
- A flexible approach to work, including willingness to work night shifts and overtime when needed
Benefits
We offer a competitive salary range of €2,234 - €2,600 per month, depending on experience, as well as a range of benefits, including:
- Full-time/on-call contract with potential for extension
- Travel allowance and collective insurances
- Substantial discount on accommodation rates for family and friends
- 25 days of annual leave and the option to purchase additional days
- Healthy bicycle scheme and nice colleague bonus scheme
- Cosy events and gift-giving opportunities
About us
Eden Hotels is a collection of city center hotels in the Netherlands, known for our warm and welcoming atmosphere. We pride ourselves on creating lasting memories for our guests and offering a unique and personalized experience. If you share our passion for hospitality and are looking for a new challenge, we encourage you to apply for this exciting opportunity.
