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G2A.COM stands as the premier global marketplace for digital entertainment, where over 30 million users from 180 nations have acquired more than 100 million digital products. Our platform features a diverse array of over 75,000 digital codes, encompassing games, software, gift cards, subscriptions, downloadable content (DLC), in-game items, and various forms of digital entertainment. We pride ourselves on being a secure marketplace, ensuring instant delivery from our sellers.
What distinguishes us further? G2A.COM is shaped by a dynamic team of 400 talented professionals from 12 different nationalities. Our work model is hybrid, with many opting for remote work or choosing to collaborate on-site. Our research and development center is located in Rzeszow, complemented by offices in Warsaw and Krakow, while our headquarters are situated in Hong Kong, with a central office in Amsterdam.
We foster a culture of openness, support, and knowledge sharing. Our operations are grounded in DEI values – Diversity, Equity, and Inclusion, offering extensive development opportunities. In the past year, we hosted over 180 events focused on development and wellbeing. Our work environment is fast-paced and continuously evolving, integrating cutting-edge technologies such as artificial intelligence (AI), augmented reality (AR), and specialized cybersecurity solutions.
Regular assessments of job satisfaction reveal that 88% of our team members are pleased with their work-life balance, 93% value teamwork, and 83% appreciate managerial support. The average tenure at G2A.COM is an impressive 5 years, reflecting our commitment to creating a workplace where individuals thrive.
As part of the rapidly expanding Payments & Fraud Prevention team at G2A.COM, we seek a positive and open-minded individual with a robust focus on risk monitoring, fraud prevention, and chargeback processes, alongside relevant regulations. This role offers the chance to develop and refine strategies and processes related to fraud prevention and transaction risk monitoring. Ideal candidates will possess a deep understanding of fraud dynamics and the ability to make quick decisions under pressure, while also being self-driven and adept at inter-departmental communication.
Ideal Candidate Profile:- Minimum of 5 years of experience in risk management
- Strong grasp of key risk management concepts and techniques, including risk modeling and scenario analysis
- Exceptional analytical and pattern recognition abilities
- Proficient in conducting complex statistical analyses to identify anomalies
- Knowledgeable in predictive analytics and data modeling techniques
- Adept at translating analytical findings into actionable business recommendations
- Capable of making prompt decisions in a dynamic environment
- Excellent communication and leadership skills, with the ability to inspire team achievement
- Fluent in written and spoken English at a minimum B2 level
- Strong time and project management skills
- Willingness to create and enforce risk-related procedures
- Overseeing and collaborating with the team responsible for transaction processing and security; fostering team development
- Preparing and analyzing performance metrics for forecasting and strategy development, alongside optimizing the platform and internal anti-fraud measures
- Monitoring online resources to identify data that may impact the security of our platform and transactions
- Ensuring compliance with card network and PSP regulations concerning fraud, chargebacks, and payment processing
- Collaborating with technology teams to oversee implementation processes
- Recommending and executing methods to mitigate risk
- Preparing regular risk reports for stakeholders
- Flexible hybrid or fully remote work options
- Opportunity to shape fraud prevention and transaction risk monitoring strategies
- Provision of essential tools for your role, including a laptop and phone
- Support for home office setup with ergonomic furniture and devices
- Commitment to work-life balance and team wellbeing
- Encouragement for innovative ideas and initiatives
- Access to skill development through internal and external training
- Adherence to DEI values: Diversity, Equity & Inclusion
- Support for grassroots initiatives and charitable efforts
- Attractive benefits package, including a welcome pack, health care, MultiSport card, and opportunities for training and conferences
- Discount codes for G2A.COM sales platform
