Customer Success Engineer

4 weken geleden


Den Haag, Zuid-Holland, Nederland UbiOps Voltijd
About the Role

We are seeking a highly skilled Customer Success Engineer to join our team at UbiOps. As a key member of our Customer Success Team, you will play a crucial role in ensuring the successful onboarding and adoption of our platform by our customers.

Key Responsibilities
  • Deliver high-quality training and support to customers to ensure they get the most out of our platform
  • Work closely with customers to understand their needs and provide tailored solutions to meet their requirements
  • Collaborate with cross-functional teams to identify and address customer pain points and improve overall customer experience
  • Develop and maintain in-depth knowledge of our platform and its capabilities to effectively communicate its value to customers
  • Identify and pursue upsell and cross-sell opportunities to drive revenue growth
  • Provide exceptional customer service and support to ensure high levels of customer satisfaction
Requirements
  • Proven experience in customer success, technical sales, or a related field
  • Strong technical skills, including experience with data science, AI, and MLOps practices and technologies
  • Excellent communication, presentation, and training skills
  • Ability to work in a fast-paced environment and adapt to changing customer needs
  • Fluency in English and Dutch
What We Offer
  • A competitive salary and performance-based bonus
  • Stock options available for high performers
  • A dynamic and inclusive work environment with opportunities for growth and development
  • Flexible working hours and remote work options
  • A comprehensive benefits package
About UbiOps

UbiOps is a fast-growing software scale-up based in The Hague. Our mission is to empower individuals and organizations to activate, manage, and share their data-driven intelligence. We offer a powerful and easy-to-use platform for turning Python and R code into live data-driven applications in minutes.


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