Business Process Excellence Manager

1 maand geleden


Amsterdam, Noord-Holland, Nederland Adidas Voltijd

At Adidas, we're committed to using the power of sport to change lives. To achieve this, we need to build direct relationships with consumers, and digital is key to accelerating this process.

Purpose and Relevance:

The SCM Wholesale Business Process Excellence function is crucial to our wholesale growth and service excellence. This role, together with its team, focuses on optimizing operational efficiency, enhancing wholesale customer satisfaction, and driving positive impacts on conversion rates.

Key Responsibilities:

  • Drive continuous improvement in On Time, in Full (OTIF) performance for Wholesale partners and implement corrective actions for identified performance gaps.
  • Maintain a focus on cost and profitability within the wholesale logistics landscape, and initiate actions to address key cost drivers.
  • Work with the finance department to establish transparency regarding wholesale logistics costs.
  • Enable fact-based decision-making by creating transparency on priorities, deliverables, sequencing, and timelines of major business initiatives within the wholesale channel.
  • Create analytics frameworks to facilitate data-driven decision-making across cross-functional assessments.
  • Continuously refine and standardize wholesale supply chain processes to align with customer hierarchy, company priorities, and supply chain capabilities.
  • Contribute to the Sales and Operations Planning (S&OP) process by leveraging analytics to provide critical insights and ensure alignment between demand, supply, and financial plans within the wholesale Supply Chain Management (SCM) operations.

Key Relationships:

  • Account Operations/Customer Service wholesale Europe
  • SCM Europe
  • Global SCM
  • Global and Europe IT
  • Finance Europe + SCM

Knowledge, Skills, and Abilities:

  • Proficiency in Excel for data analysis and reporting
  • Advanced skills in Power BI for dashboards and data visualization
  • SQL skills for data querying and management is a plus
  • Knowledge in SAP AFS, SAP PGR is a plus
  • Familiarity with supply chain processes is a plus
  • Good communication skills
  • Strong analytical skills
  • Results-oriented and goal-driven

Requisite Education and Experience:

  • Higher education degree in Finance, Logistics, Supply Chain Management, or equivalent
  • 3-5 years of relevant experience in SCM, Sales, Finance, or Analytics departments
  • General knowledge of supply chain management (SCM) is appreciated but not required
  • Fluent in English (oral and written)


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