Customer Service Manager

5 dagen geleden


Eindhoven, Noord-Brabant, Nederland Prodrive Technologies Voltijd

Customer Relationship Manager

Introduction

We are seeking a highly skilled Customer Relationship Manager to join our team at Prodrive Technologies. As a key member of our customer service team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction and loyalty.

Key Responsibilities

  • Manage and resolve customer complaints and issues in a timely and effective manner.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to identify and address customer needs.
  • Provide exceptional customer service and support to ensure customer satisfaction.
  • Stay up-to-date with industry trends and best practices in customer service.

Requirements

  • Proven experience in customer relationship management with a focus on data-driven practices.
  • Fluent in Dutch and English languages (other languages a plus).
  • Strong leadership skills and ability to lead a customer service team.
  • Exceptional communication and interpersonal skills.

About Us

Prodrive Technologies is a leading provider of electric vehicle charging solutions. We are committed to accelerating the adoption of electric mobility and making the world a cleaner and more sustainable place.


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