Sea Logistics Operational Care Specialist
3 dagen geleden
Job Description
We are seeking an Operational Care Specialist for Sea Logistics to join our team in Rotterdam. As a key member of our team, you will be responsible for arranging the export of temperature-sensitive goods for our customers. Your primary focus will be on ensuring that goods are picked up at the agreed location at the agreed time.
Your Role
You will collaborate with your colleagues to oversee the comprehensive organization of reefer transports for our valued customers. In this role, you will have the opportunity to leverage your exceptional communicative, organizational, and analytical skills. At Kuehne+Nagel, we're embracing a data-driven approach to enhance customer service and optimize operational processes.
Your Responsibilities
- Maintain frequent contact with customers and take care of export shipments.
- Liaise with our carriers and subcontractors, as well as, with our internal stakeholders.
- Keep track of shipments (both port-to-port and door-to-door).
- Ensure the timely delivery of the correct information and documents to the clients and your colleagues from other departments, as well as the correct invoicing.
- Commercial handling of orders, considering rates and nature of the orders.
Your Skills and Experiences
- Secondary vocational education or higher.
- Experience in a similar role or in Sea Logistics (Reefer experience is considered a plus).
- Commercially minded and with good communication skills.
- Fluent in English.
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