European Fulfilment Operations Manager
2 weken geleden
We are seeking a dynamic and experienced European Fulfilment Manager to lead our operations in the Netherlands. As a key member of our team, you will be responsible for managing our fulfilment warehouse, ensuring efficient and high-quality order processing, and providing exceptional customer service.
Key Responsibilities- Warehouse Management: Oversee daily operations, manage stock, and ensure a clean and organised working environment.
- Order Fulfilment: Co-ordinate the personalisation and dispatch of orders, ensuring timely and accurate delivery.
- Team Leadership: Manage a team of two, providing guidance, training, and support to ensure excellent performance.
- Customer Service: Respond to customer inquiries, resolve issues, and provide exceptional service to maintain a positive reputation.
- Reporting and Analysis: Monitor key performance indicators, analyse data, and provide insights to inform business decisions.
- 3+ years' experience in a managerial role with experience hiring a team.
- A high level of spoken and written English.
- An aptitude for spoken and written Dutch.
- Valid & up to date passport for travel purposes.
- Strong interpersonal skills.
- Exemplary leadership competence.
- Ability to delegate tasks and provide constructive feedback.
- 25 days holiday.
- Additional paid leave on bank holidays.
- Health and Wellbeing Membership.
- Team drinks.
- Employee discount.
- Art pass.
- Birthday leave.
- Finder's Fee.
If you are a motivated and experienced professional looking for a new challenge, please submit your CV and a cover letter outlining your relevant skills and experience.
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