Customer Service and Technical Support Professional
1 maand geleden
BeBee Professionals is seeking a skilled Technical Support Agent to provide technical assistance to our customers. The ideal candidate will possess a degree in Computer Science or a related field and have at least two years of experience in a technical support role. Strong problem-solving and communication skills are essential for success in this position. Additionally, knowledge of computer hardware and software is required. The successful candidate will be responsible for troubleshooting technical issues, providing solutions, and collaborating with internal teams to resolve complex technical issues. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
Provide technical support to customers via phone, email, or in-person
Troubleshoot technical issues and provide solutions
Collaborate with internal teams to resolve complex technical issues
Stay up-to-date with the latest technology trends and advancements
Requirements:
Bachelor's degree in Computer Science or a related field
At least two years of experience in a technical support role
Excellent problem-solving and communication skills
Knowledge of computer hardware and software
Ability to work independently and as part of a team
What We Offer:
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance
How to Apply:
Interested candidates should submit their resume and cover letter to beBee Professionals.
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