Network Solutions Product Line Manager
6 dagen geleden
Ciena, a technology company, prioritizes a people-first philosophy, focusing on a personalized and flexible work environment that empowers individual passions, growth, wellbeing, and belonging. Our commitment to innovation drives business priorities alongside meaningful social, community, and societal impact.
We believe in a network that grows smarter, more agile, and responsive every day, enabling seamless digital interactions. As the leading provider of network technologies, Ciena makes your social, entertainment, and business existence real.
Job Title: Network Solutions Product Line ManagerThis role involves evangelizing Ciena's maintenance services globally, enabling sales and operations teams to maximize opportunities. The ideal candidate will be responsible for process and sales enablement, including improving quoting operations and processes in the EMEA region.
The Maintenance Services Product Line Manager will report to the Director Services Product Line Manager for the Maintenance business in Ottawa, Ontario, Canada (EST). This role requires a high-level knowledge of technologies (Layer 0-3) and products provided by Ciena, as well as an understanding of the maintenance portfolio.
Responsibilities:- Handling day-to-day portfolio inquiries and providing RFP assistance
- Developing, tracking, and managing offers through the New Service Introduction Process and working with marketing to define sales enablement and customer awareness plans
- Developing KPIs relative to industry benchmarks, including business metrics, portfolio performance, and competitive offer assessment
- Leading sales enablement of portfolio strategy with field teams to drive the adoption of targeted offers
- Leading the offer innovation process to assess portfolio opportunities, pricing, cost-saving measures, and market inflection points critical to the Ciena business
- Attending product release calls to ensure the assigned portfolio is represented in new product releases
- Performing customer requirements capture from our delivery org, sales teams, and other sources and ensuring those requirements are integrated into their services roadmap plans
- Bachelor's degree preferred in Engineering or Business Administration with equivalent years of job-related industry experience
- 10+ years of working in telecommunications
- 3+ years of Product Line Management experience
- The ability to take broad direction and drive tasks to closure
£80,000 - £120,000 per annum, depending on location and experience.
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