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Strategic Resource Manager

2 maanden geleden

Maastricht, Limburg, Nederland DEPT Voltijd
About the Role

We are seeking an experienced and strategic-minded Senior Resource Manager to join our Creative & Engineering capacity planning and resourcing practice across our Northern European teams.

This role is critical for ensuring efficient resource allocation and capacity management while accommodating the dynamic digital marketing landscape and supporting our business growth.

Key Responsibilities

  • Resource Optimization: Identify and evaluate capacity constraints and opportunities within the organization (bandwidth and burnout), making data-driven recommendations for resource allocations, nearshoring, and utilization optimization.
  • Skill Management: Identify skill gaps within the regional teams and work with craft leads as well as P&C to address talent needs through hiring, training, or reassignment.
  • Demand Forecasting: Collaborate with cross-functional teams to develop accurate demand forecasts, encompassing both short-term and long-term client requirements.
  • Risk Mitigation: Proactively identify potential risks and challenges in the resourcing plan and develop strategies to mitigate them.
  • Cross-Functional Collaboration: Work closely with various departments, including account management, creative teams, operations, and sales, to ensure alignment between Capacity Planning (Resource Management) and client satisfaction.
  • Conflict Resolution: Act as a mediator in resource conflicts, prioritization challenges, or overlapping project demands, ensuring equitable distribution of resources.
  • Performance Monitoring: Track key metrics and provide regular reports to local, regional and global leadership on resource utilization, bench capacity, and nearshore and freelance ratios.
  • Compliance and Governance: Ensure compliance with company policies and guidelines related to resource management, including time tracking, resource allocations and reporting.
About You

We are looking for a candidate with a background in resource management, creative services, traffic management, or creative project management in a digital, media, or creative agency industry, with a minimum of 4 years in a resource management role.

The ideal candidate will have strong analytical and quantitative skills, with proficiency in data analysis and forecasting tools, as well as excellent communication and interpersonal skills, with the ability to influence and collaborate across various departments.

What We Offer

  • A reputation for doing good. DEPT has been a Certified B Corp since 2021, has been named a in the Netherlands and named 'Agency of the Year' at both The Lovies and The Webby Awards.
  • Awesome clients. Whether big, small, local or global — at DEPT you'll get the opportunity to work with all of them. And we celebrate all of our successes together.
  • The choice to work where you are most productive: whether that is in one of our offices, or abroad for 13 weeks a year. Rather work from home? No problem We'll provide you with the best of class materials, such as a high-quality laptop, monitor, work phone and the necessary furniture.
  • Work anywhere. Choose your ideal workspace: office, abroad for 13 weeks a year, or home. We'll equip you with everything you need.
  • DEPT/YOU Learning Menu and DEPT/YOU Special Programs. Develop your skills with courses and programs tailored to your needs.
  • Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.
  • Get a discount on your lease bike and ride in style. You can also enjoy hassle-free commutes with an NS Business Card.