Global Maintenance Planner for Benelux Markets

5 dagen geleden

Amsterdam, Noord-Holland, Nederland Markem-Imaje B.V. Voltijd

Company Overview



Markem-Imaje B.V., a subsidiary of Dover Corporation, is a global leader in providing intelligent identification, traceability, and consumer engagement solutions. With over 50,000 customers worldwide, we empower businesses to optimize supply chain efficiencies, achieve sustainability and compliance objectives, keep products safe, and engage their consumers.



Salary



The estimated annual salary for this position ranges from €45,000 to €65,000 based on relevant experience and qualifications.



Job Description



We are seeking a skilled Global Maintenance Planner to join our North European team, reporting into the Helpdesk & Planning Manager located in the UK. As a key liaison between our customers in the Benelux area and our Field Service Engineers, you will be responsible for ensuring the efficiency of our preplanned and reactive maintenance activities.



Key Responsibilities:




  • Create service orders and allocate Field Service Resources to respond promptly to customer service requests.
  • Maintain a current and accurate Field Service Technicians planning board in SAP Field Service Management to optimize resource efficiency, availability, and customer responsiveness.
  • Process installations and repairs requests, ordering parts required, and scheduling related jobs in ERP (SAP) system.
  • Process and maintain Service Contract Agreement details, ordering parts required, and scheduling of preventive maintenance jobs in ERP (SAP) system.
  • Determine service stock availability and process advance shipments and returns of service parts.
  • Prepare and send quotations for services to customers.


Required Skills and Qualifications



To succeed in this role, you will need:




  • 1-2 years of customer-focused experience within a highly demanding and fast-paced environment.
  • Proven track record in positions with administrative tasks.
  • Proficient with MS Office, especially Outlook and Excel.
  • Proven experience of working within SAP environment would be a plus (training will be provided).
  • Fluent in English and Dutch (both verbal and written). French would be a plus.
  • Ability to demonstrate logical thinking process and troubleshooting.
  • Good organizational skills and ability to set priorities and manage time effectively.
  • Strong interpersonal, customer-oriented, and relationship management skills.
  • Ability to work independently.


Benefits



We offer a range of benefits to support your career growth and well-being, including:




  • Growth opportunities within an international environment.
  • Bonus scheme.
  • Performance-based yearly merit increase.
  • Flexiwork policy (hybrid).
  • Employee assistance program (helpline).
  • Long service awards.
  • Recruitment referral bonus.
  • Smart casual dress code.


Others



If you align with our values and culture, which include a collaborative entrepreneurial spirit, winning through customers, high ethical standards, openness, trust, expectations for results, and respect and value people, then we encourage you to apply.

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