Regional Merchandising Specialist

6 dagen geleden


Amsterdam, Noord-Holland, Nederland Tiqets Voltijd

Role Overview

As a key player in the Merchandising division, you will craft compelling offers that resonate with our customers. Your focus will be on performance-oriented and location-specific merchandising, ensuring that our product presentation and sales strategies are always top-notch.

You will take charge of enhancing the performance of various destinations within your designated area. This involves a deep dive into analytics and a critical assessment of past strategies to drive exceptional results moving forward. You will identify and prioritize experiences for enhancement, collaborate with cross-functional teams to address their needs, oversee execution, and provide updates on progress and challenges.

If you are ready to master the art of offer creation and challenge conventional methods, we are eager to hear from you.

Key Responsibilities

Develop action plans to meet targets for your destinations by identifying opportunities and challenges. Ensure that all supporting business teams are executing their tasks efficiently and escalate issues when necessary to maintain momentum. Implement short-term optimizations to boost conversion rates and profit margins, including pricing experiments, new bundles, and promotional offers. Generate innovative ideas and conduct tests to enhance performance, embracing a culture of rapid learning from failures. Continuously refine and update the Merchandising Guidelines and Golden Rules based on insights gained. Regularly monitor and analyze your market/domain, tracking progress towards team and organizational objectives, and reporting on key performance indicators. Utilize additional data sources, such as customer feedback and keyword analysis tools. Provide constructive feedback to product teams regarding the usage and implementation of upcoming features.

Qualifications

Minimum of 3 years of experience in ecommerce/category management, data analysis, or reporting. Experience with a high-traffic consumer-facing ecommerce platform. Familiarity with A/B testing methodologies is advantageous. Proficient in business intelligence and visualization tools such as Looker, Tableau, and Qlikview, as well as site analysis tools like Hotjar and Google Analytics. Ability to excel in a fast-paced environment. A proactive and positive approach to initiating and leading analyses and research aimed at enhancing customer experiences. Skill in balancing ad-hoc analytical tasks with structured projects, demonstrating sound business judgment. Capability to work autonomously as well as collaboratively within a multidisciplinary team. Experience in generating actionable insights and recommendations based on analytical outcomes, with the ability to tailor communication to various audiences. Excellent command of English, both written and verbal.

Benefits

Collaborate with energetic and diverse colleagues. Enjoy a hybrid work model that offers flexibility in your work environment. Receive support for setting up your home office. Access to bright and inviting office spaces in major cities. Participate in the Tiqets Learning Academy for personal and professional development. Benefit from pension contributions and travel compensation based on your location. Engage in social sports and events, including team-building activities and seasonal celebrations. Enjoy a 20% discount on tickets for museums and attractions worldwide. Access mental health support through our partnership with a wellness provider.

Tiqets is at the forefront of transforming the ticketing experience, making it easier for visitors to discover, purchase, and utilize tickets for cultural attractions and events.



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