Customer Relations Ambassador

1 dag geleden


Amsterdam, Noord-Holland, Nederland Rituals Voltijd
About the Role

We are seeking a highly motivated and customer-focused individual to join our Customer Relations Team as a Customer Relations & Sales Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer service and sales experiences that exceed our customers' expectations.

Key Responsibilities
  • Provide top-notch customer service to our customers through various channels, including social media, email, and phone.
  • Identify and capitalize on sales opportunities to recommend our products and services that meet our customers' needs.
  • Work collaboratively with our team to achieve sales targets and key performance indicators (KPIs).
  • Develop and maintain a deep understanding of our products and services to provide informed and personalized recommendations to our customers.
  • Stay up-to-date with industry trends and competitor activity to ensure we remain competitive and innovative in our approach.
Requirements
  • High school diploma or equivalent required; degree in a related field preferred.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven sales and customer service experience, with a track record of meeting or exceeding sales targets.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Fluency in Polish and English, with the ability to communicate effectively in both languages.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development, including training and mentorship programs.
  • A dynamic and supportive work environment that values teamwork and collaboration.
  • The chance to work with a leading brand in the industry and contribute to our mission of delivering exceptional customer experiences.


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