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IT Support Specialist

2 maanden geleden


Amsterdam, Noord-Holland, Nederland Vandebron Voltijd
About the Role

We are seeking a highly skilled IT Administrator to join our Digital Workspace team at Vandebron. As an IT Administrator, you will play a key role in ensuring a smooth and secure workspace for our team. Your primary responsibility will be to manage access to our business applications, maintain efficient workstations, and shape the overall digital workspace experience.

Key Responsibilities
  • Manage and continuously improve our Identity and Access Management (IAM) processes and automation
  • Oversee services and tools that enhance the digital workspace
  • Provide friendly and efficient support for technical incidents and service requests
  • Support core collaborative SaaS solutions like Google Workspace, Talkdesk, Slack, and Jira
  • Manage workplace technology deployment, maintenance, and upgrades in our Amsterdam office
  • Handle onboarding and offboarding of users and devices
  • Offer IT training and guidance when needed
  • Collaborate with teams on equipment installation and support
  • Contribute to broader IT projects and improve IT processes and policies
Requirements
  • 3-5 years of experience in IT Support/Helpdesk, with a focus on Apple devices or similar technology
  • Understanding of IAM concepts and protocols like SSO, SCIM, SAML, OIDC, and Oauth
  • Proficiency with MDM solutions like Jamf, Microsoft Endpoint Management, or Hexnode
  • Familiarity with Google Workspace, Atlassian, Slack, and Miro
  • Experience in scripting and automation is a plus
  • Excellent problem-solving skills and a strong customer service orientation
  • Effective communication in English (Dutch is a bonus)
What We Offer
  • 30 days of paid time off
  • €850 learning budget to grow personally and professionally
  • Access to Learning & Development workshops and programs
  • Solid pension scheme
  • €50 net reimbursement for your phone and wifi
  • One-time €200 allowance for setting up your home office
  • Hybrid work policy with options for adjusted hours or compressed work weeks
  • NS business card for smooth commuting
  • €1500 relocation package for those who need it
  • Dutch language courses for immersion in the local culture

We encourage you to apply even if you don't meet all the listed requirements. We value a diverse range of experiences, skills, and perspectives. We're confident there's a place for you at Vandebron, as we work on a variety of projects and support individual growth and development. We offer a supportive and inclusive work environment, with opportunities for professional development and mentorship.