Guest Service Manager
1 maand geleden
The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. We're passionate about creating great hospitality experiences and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.
What We're Looking ForWe're looking for individuals who are passionate about hospitality, have a positive impact on the people they interact with, and are not precious about getting things done. If you're up for trying new things, have a good sense of humour, and want to be part of a team that works hard and has fun, we'd love to hear from you.
Job DescriptionAs a Guest Service Manager, you will be responsible for providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. You will lead and inspire our receptionists to create a memorable, effortless Hox experience for our guests, from when they arrive, over the course of their stay and until they get their bill and head off again.
You will contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house. You will also make sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick ups.
Requirements- Hotel or leisure related experience in a similar role.
- Familiarity with Opera or similar front desk operating system and understanding GDS would be a big advantage.
-
Guest Service Manager
4 weken geleden
Amsterdam, Noord-Holland, Nederland Accor Voltijd{"title": "Guest Service Manager", "description": "Job SummaryWe are seeking an experienced Guest Service Manager to join our team at The Hoxton, Amsterdam. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and effortless.Key ResponsibilitiesLead and...
-
Guest Service Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland Accor VoltijdAbout the RoleWe are seeking an experienced Guest Service Manager to join our team at The Hoxton, Amsterdam. As a key member of our Front Office team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.Key ResponsibilitiesLead and inspire our reception team to provide a naturally friendly...
-
Guest Relations Manager
3 dagen geleden
Amsterdam, Noord-Holland, Nederland Anantara VoltijdJob Title: Guest Relations ManagerJob Summary:We are seeking a highly skilled Guest Relations Manager to join our team at Anantara Grand Hotel Krasnapolsky Amsterdam. As a Guest Relations Manager, you will be responsible for ensuring exceptional service delivery to our guests, developing and implementing strategies to enhance guest satisfaction and loyalty,...
-
Guest Service Ambassador
3 weken geleden
Amsterdam, Noord-Holland, Nederland Anantara VoltijdJob Title: Guest Service SpecialistWe are seeking a highly skilled Guest Service Specialist to join our team at Anantara. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide friendly and professional service to...
-
Guest Service Ambassador
1 week geleden
Amsterdam, Noord-Holland, Nederland Anantara VoltijdJob SummaryWe are seeking a highly skilled Guest Service Specialist to join our team at Anantara. As a key member of our Guest Relations team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide exceptional service to guests, responding to their needs and...
-
Guest Service Ambassador
3 weken geleden
Amsterdam, Noord-Holland, Nederland Anantara VoltijdJob Title: Guest Service SpecialistWe are seeking a highly skilled Guest Service Specialist to join our team at Anantara. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide friendly and professional service to...
-
Guest Service Ambassador
4 weken geleden
Amsterdam, Noord-Holland, Nederland Anantara VoltijdJob Title: Guest Service SpecialistWe are seeking a highly skilled Guest Service Specialist to join our team at Anantara. As a key member of our Guest Relations team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide friendly and professional service...
-
Guest Service Manager
3 weken geleden
Amsterdam, Noord-Holland, Nederland Accor VoltijdAbout UsThe Hoxton is a series of open-house hotels, each in a neighbourhood that we love. We're passionate about creating great hospitality experiences and providing a place where guests can hang out alongside the locals.Job DescriptionWe're looking for a Guest Service Manager to join our team at The Hoxton, Lloyd Amsterdam. As a key member of our Front...
-
Guest Relations Manager
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Anantara VoltijdWe are seeking a highly skilled Guest Relations Manager to join our team at Anantara Grand Hotel Krasnapolsky Amsterdam. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest satisfaction and loyalty through personalized service and attention to detail.Main Responsibilities:Oversee all guest relations activities to...
-
Guest Service Manager
4 maanden geleden
Amsterdam, Noord-Holland, Nederland The Hoxton, Lloyd Amsterdam VoltijdWe are looking for a Guest Service Manager to join us at The Hoxton, Lloyd Amsterdam. Reporting to our Front Office Manager you will be responsible to provide a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated.A city so good we had to double down! In 2023 we have opened our second Hoxton in Amsterdam,...
-
Guest Service Ambassador
2 weken geleden
Amsterdam, Noord-Holland, Nederland Anantara VoltijdJob Title: Guest Service SpecialistWe are seeking a skilled Guest Service Specialist to join our team at Anantara. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide friendly and professional service to guests,...
-
Guest Service Ambassador
4 weken geleden
Amsterdam, Noord-Holland, Nederland Anantara VoltijdJob Title: Guest Service SpecialistWe are seeking a highly skilled Guest Service Specialist to join our team at Anantara. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service to guests,...
-
Guest Service Ambassador
3 weken geleden
Amsterdam, Noord-Holland, Nederland Anantara VoltijdJob Title: Guest Service SpecialistWe are seeking a highly skilled Guest Service Specialist to join our team at Anantara. As a key member of our Guest Relations team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service to...
-
Guest Service Ambassador
2 weken geleden
Amsterdam, Noord-Holland, Nederland Anantara VoltijdJob Title: Guest Service SpecialistWe are seeking a skilled Guest Service Specialist to join our team at Anantara. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide friendly and professional service to guests,...
-
Guest Service Manager – The Hoxton, Lloyd
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Accor VoltijdAbout the RoleWe are seeking a highly skilled Guest Service Manager to join our team at The Hoxton, Lloyd. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key ResponsibilitiesLead and inspire our reception team to deliver a memorable guest...
-
Guest Service Ambassador
2 weken geleden
Amsterdam, Noord-Holland, Nederland Anantara VoltijdJob Title: Guest Service SpecialistWe are seeking a highly skilled Guest Service Specialist to join our team at Anantara. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service to guests,...
-
Guest Service Ambassador
1 maand geleden
Amsterdam, Noord-Holland, Nederland Anantara VoltijdJob Title: Guest Service SpecialistWe are seeking a highly skilled Guest Service Specialist to join our team at Anantara Grand Hotel Krasnapolsky Amsterdam. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Handle all...
-
Guest Service Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Anantara VoltijdJob DescriptionWe are seeking a skilled Guest Service Specialist to deliver exceptional service to our guests. As a key member of our team, you will be responsible for handling incoming calls, responding to guest inquiries, and providing solutions to resolve any issues that may arise.Key ResponsibilitiesProvide exceptional customer service to guests via...
-
Guest Relations Manager
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Anantara Grand Hotel Krasnapolsky Amsterdam VoltijdWhat your journey at Krasnapolsky will look like day-to-dayWe are looking for a Guest Relations Manager who can maintain the overview at all times with the highest standards of service and guest satisfaction. In this role, you’ll oversee all the VIP guest arriving and departing, guest interactions and the activities within the lobby.As Guest Relations...
-
Guest Service Manager – The Hoxton, Lloyd
3 dagen geleden
Amsterdam, Noord-Holland, Nederland Accor VoltijdAbout the RoleWe are seeking a highly skilled Guest Service Manager to join our team at The Hoxton, Lloyd Amsterdam. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key ResponsibilitiesLead and inspire our reception team to deliver a memorable and...