Huidige banen gerelateerd aan Customer Service Specialist - Heerlen, Limburg - Q-Interim
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Customer Service Representative
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Customer Service Representative
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Customer Service Specialist
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Heerlen, Limburg, Nederland DTC Jobs VoltijdCustomer Support AgentAt DTCjob.com, we're not just a job board - we're a private community connecting top talent with the best DTC e-commerce companies. Our mission is to build in-house teams by matching candidates with the right opportunities.Our application process is simple and efficient. Once you apply, our team takes over, reviewing your application...
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Customer Service Expert
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Customer Service Specialist
1 maand geleden
We are seeking a highly skilled and experienced Customer Service Specialist to join our team in Heerlen, Netherlands. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers from various nationalities.
Key Responsibilities- Provide technical and general support to customers via phone, email, and chat.
- Manage service calls and complaints, ensuring timely and effective resolution.
- Collaborate with cross-functional teams, including Logistics, Technical Service, Quality, and Finance.
- Process and manage customer and product data with high accuracy.
- Support order processing and participate in projects as needed.
- Experience in customer service and administrative tasks, preferably in an international company.
- Basic technical understanding and work experience within the medical device sector.
- Excellent communication and administrative skills.
- Native-level proficiency in English or Dutch, and near-native proficiency in German.
- Knowledge of SAP is a plus.
- A dynamic and supportive work environment.
- A competitive salary of €35,000 - €45,000 per year, depending on experience.
- The opportunity to work with a market leader in the medical device industry.