Food and Beverage Operations Manager

1 maand geleden

Amsterdam, Noord-Holland, Nederland Sea Containers London Voltijd
Food and Beverage Operations Lead

At Pulitzer Amsterdam, we're passionate about delivering exceptional service in the hospitality industry. We're seeking a dedicated individual to join our team as a Food and Beverage Services Operations Lead.

Key Responsibilities:
  • Organize and supervise F&B Services Operations Employees in the execution of work, including preparing and checking banquet groups, setting up meeting rooms, and replenishing buffets.
  • Discuss Function sheets with F&B operations employees and the kitchen to ensure seamless service.
  • Take orders, provide proactive information, and consult kitchen management regarding special guest requests.
  • Assist in setting up buffets, function rooms, and other venues.
  • Identify anticipated shortcomings to prevent disruptions in service flow.
  • Prepare and manage the cash register.
  • Conduct briefings and handovers effectively.
  • Allocate tasks, provide instructions, monitor progress, and quality.
  • Guide and train new employees, interns, and trainees.
  • Address and resolve inquiries, complaints, and issues promptly.
We're Looking for:
  • A true storyteller with a genuine passion for service.
  • A team player who thrives in a collaborative environment, inspiring and motivating colleagues.
  • Flexibility to work weekdays and weekends, adapting to the dynamic nature of our industry.
  • A natural connector, dedicated to forging personal connections with guests and creating unforgettable experiences through personalized service.
Qualifications:
  • Minimum of 2 years of work experience in the restaurant industry; preferably in a hotel.
  • A high level of ownership, as you will be responsible for running the venues independently.
  • Fluent in English with excellent communication skills.
  • Ability to work under pressure with great attention to detail.

We offer a competitive salary, which will be discussed during the interview.

If you're someone who thrives in a fast-paced environment, is dedicated to delivering outstanding service, and enjoys working as part of a dynamic team, we'd love to hear from you.

What's in it for you?

  • Experience Stay at Pulitzer Amsterdam as part of our introduction program.
  • 5 complimentary nights per year at Lore Group hotels.
  • Employee and Friends & Family discount rates at Lore Group hotels.
  • 50% discount in restaurants & bars at 16 partner hotels in the city.
  • Unlimited appointments per year with a psychologist or coach via OpenUp.
  • Staff events.
  • Prepared meals in the canteen.
  • Discount on Health Insurances.
  • Clothing allowance (if applicable).
  • Shoe allowance.
  • Travel allowance.

Location: Amsterdam

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