Customer Technology Specialist

2 dagen geleden

Utrecht, Utrecht, Nederland Kyndryl Voltijd

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Our customers rely on us to deliver innovative solutions that drive their success.

The Role

We are seeking a skilled Customer Technology Advisor to join our dynamic team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working closely with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations.

In this role, you will be a trusted ally and visionary, delivering unique and differentiated value to our customers. Through captivating show-and-tell methods such as engaging demos and compelling presentations, you will showcase our credibility and eminence in the industry, leaving a lasting impression on potential customers.

As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners. With your extensive technical knowledge and mastery of the practice-specific domain, you will bring together the breadth of Kyndryl's expertise to develop profitable deals that drive our success.

Your dedication to continuous improvement and your passion for our practice will shine through as you showcase your end-to-end knowledge of the domain you align with, as well as the associated subdomains. Your technical prowess, backed by your external certifications, will establish you as a true authority in your field.

As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value-driven solutions within the Data & AI practice. Your exceptional customer-facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer.

As a strategic thinker, you will identify the intricate business and technical requirements of our customers, leveraging the vast capabilities of Kyndryl to generate winning cross-practice solutions. Your ability to develop and deliver compelling demonstrations, proof of concepts, and prototypes will clearly demonstrate the tangible value our offerings bring to our customers, leaving them eager to partner with us.

In addition to your technical expertise, you will also take the lead in coordinating the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl's best practices. Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions. Moreover, you will actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created.

As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole.

What We Offer

  • Collaborative Environment - Work together with skilled and dedicated colleagues who are committed to excellence.
  • Education Programs and Certifications - Broaden and deepen your knowledge through various educational programs and certifications.
  • Career Opportunities - Explore various career opportunities depending on your experience and interests.
  • Open and Inclusive Culture - Thrive in an open and inclusive work environment that values diversity and collaboration.
  • Volunteer Opportunities - Take advantage of the "Kyndryl Cares" program, which allows you to volunteer one day a year at no cost to you.
  • Flexible Working Hours and Remote Work - Enjoy the flexibility to organize your working hours and work from home.
  • Monthly Internet Allowance - Benefit from a monthly internet allowance to support your remote work needs.
  • Pension Contributions - Automatically affiliate with the SPIN pension fund and receive a contribution to your pension.
  • Extensive Leave Arrangements - Benefit from extensive arrangements for partner leave, among other leave options.

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