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Global Senior Program Manager

2 maanden geleden

Amsterdam, Noord-Holland, Nederland HSO Voltijd
Position Overview


HSO is seeking experienced Program Managers to enhance our International team, focusing on both existing and prospective global clients.

The selected candidates will be responsible for delivering exceptional program execution, fostering robust client relationships, and driving revenue growth through strategic business development initiatives with HSO's key international clients.


Key Responsibilities

In this role, Program Managers will primarily oversee or assist in international technology transformation initiatives utilizing Microsoft Dynamics solutions, while also identifying and pursuing new business opportunities within the client portfolio.


Core Responsibilities Include:
1.) Client Delivery Excellence

  • Oversee the comprehensive delivery of high-quality Microsoft Dynamics (365 / AX / CRM / Office 365) technology transformation projects for international clients, whether as standalone projects or as part of larger technology initiatives.
  • Provide strategic advice on enterprise solutions, collaborating with enterprise clients to enhance their business and information processes while maximizing the benefits of Microsoft Dynamics.
  • Guide clients on the transformational potential of Microsoft Dynamics, covering enterprise and customer operating models, service delivery, mobility, and process execution.
2.) Business Development

  • Cultivate relationships with key stakeholders across assigned client accounts.
  • Support business development and sales efforts, including proposals, bids, and contract negotiations.
  • Assist in the creation of tailored, market-relevant Microsoft Dynamics offerings for international clients.
  • Expand the presence of Microsoft Dynamics within international accounts by collaborating with other Senior Managers, Directors, and Executives.
3.) Practice Development

  • Contribute to the growth of the Microsoft Dynamics practice by sharing insights, developing thought leadership, and supporting the career growth of team members.
  • Enhance the broader Technology Consulting practice through practice development initiatives, proposition creation, and training for individuals and teams.
  • Mentor junior team members, guiding their development in the roles of project and performance management.
Candidate Profile

We are looking for talented professionals with a background in large-scale, international Microsoft Dynamics implementations. This prominent role within the team emphasizes client delivery while supporting business development and sales origination.

Soft Skills Required:
  • Intellectually curious and proactive.
  • A collaborative team player with a proven track record of managing international teams.
  • Culturally aware, capable of navigating diverse geographies.
  • Strong problem-solving skills, particularly in ambiguous situations.
  • Excellent communication skills, both internally and externally.
  • Proficient in written and oral presentations.
  • Highly motivated, self-managing, and personable.
  • Ability to connect HSO Microsoft Dynamics solutions teams with client challenges.
Technical Skills Required:
  • In-depth knowledge of Enterprise Resource Planning, Customer Relationship Management processes, and other critical business applications.
  • Ideally, hold one or more certifications related to the configuration or presales of AX or CRM Dynamics applications.
  • Comprehensive understanding of how Enterprise and Customer services are delivered at the process level.
  • Preferably possess at least one Programme / Project Management qualification (e.g., PRINCE2, MSP, MoR, MoP, 3PO, APMP, etc.).
  • Ability to engage clients on current technology issues and comprehend market trends.
  • Degree-educated or possess a relevant professional qualification (e.g., ACA, ACMA, etc.).
  • Proficient in Microsoft PowerPoint, Word, and Excel.
Experience Required:
  • Proven experience in delivering Microsoft Dynamics (or similar enterprise/customer-focused technology) deployments, ideally with direct experience in D365, AX, or CE/CRM system design, build, and deployment.
  • Expertise in configuration and project management for enterprise software deployments.
  • Experience managing large Microsoft Dynamics projects throughout the complete project lifecycle.
  • Ability to manage cross-functional teams effectively.
  • Experience working with senior-level client stakeholders, adept at handling challenging conversations and resolving issues.
  • Skilled in coordinating complex activities and deadlines, with a proactive approach to anticipating challenges.
Additional Information

The role requires a willingness and ability to travel internationally, approximately three days per week. Candidates should also be prepared to spend time in our International office to foster essential internal relationships.


Why Choose HSO International?

Growth Opportunities:
You will have access to numerous career advancement opportunities with a leading provider of innovative enterprise business solutions and a recognized Microsoft Global Solution Integrator that values your motivations, talents, and ambitions.

Collaborative Environment:
Work in a professional and enjoyable atmosphere with colleagues who are committed to mutual support, as success is achieved through collaboration.

Competitive Compensation:
Receive an attractive salary package (fixed and variable) along with excellent benefits, including a leased vehicle, laptop, and mobile phone.

Autonomy and Responsibility:
Enjoy significant freedom and flexibility in organizing your workdays, allowing you to shape your career path.