Customer Experience Strategist

3 weken geleden


Utrecht, Utrecht, Nederland Idean Voltijd
About the Role

We are seeking a talented Customer Experience Strategist to join our Customer Transformation team. As a key member of our team, you will be responsible for designing and developing customer experiences that drive business growth and customer satisfaction.

Key Responsibilities
  • Develop customer experience strategies that align with business objectives
  • Collaborate with cross-functional teams to design and implement customer experience solutions
  • Conduct customer research and analysis to inform experience design decisions
  • Develop and maintain customer journey maps and service blueprints
  • Work with stakeholders to prioritize and implement experience design recommendations
Requirements
  • Master's degree in Business, Strategy, Design, or Marketing
  • Excellent communication and project management skills
  • Ability to work in a fast-paced environment and prioritize multiple projects
  • Experience with design thinking and business methodologies
  • Strong analytical and problem-solving skills
What We Offer
  • A permanent contract with a competitive salary and benefits package
  • Opportunities for professional growth and development
  • A collaborative and dynamic work environment
  • Flexible working arrangements and a generous holiday allowance
How to Apply

If you are a motivated and experienced professional looking to join a dynamic team, please submit your application, including your CV and cover letter, in English.



  • Utrecht, Utrecht, Nederland Idean Voltijd

    About the RoleWe are seeking a talented Customer Experience Strategist to join our Customer Transformation team. As a key member of our team, you will be responsible for designing and developing customer experiences that drive business growth and customer satisfaction.Key ResponsibilitiesDevelop customer experience strategies that align with business...


  • Utrecht, Utrecht, Nederland Rentman Voltijd

    About RentmanRentman is a leading provider of resource management and planning software for the event and production industry. Our platform helps businesses in over 70 countries streamline their operations, improve efficiency, and deliver exceptional customer experiences.Job DescriptionWe are seeking a highly skilled Customer Journey Manager to join our...


  • Utrecht, Utrecht, Nederland Rentman Voltijd

    About RentmanRentman is a leading provider of resource management and planning software for the event and production industry. Our platform helps businesses in over 70 countries streamline their operations, improve efficiency, and deliver exceptional customer experiences.Job DescriptionWe are seeking a highly skilled Customer Journey Manager to join our...


  • Utrecht, Utrecht, Nederland Rentman Voltijd

    About RentmanRentman is a leading provider of resource management and planning software for the event and production industry. Our platform helps businesses in over 70 countries streamline their operations, manage inventory, and create professional estimates. With a strong focus on innovation and customer satisfaction, we're committed to delivering...


  • Utrecht, Utrecht, Nederland Rentman Voltijd

    About Rentman:Rentman is a cutting-edge resource management and planning platform for the event and production industry. Our software empowers businesses in over 70 countries to deliver exceptional events and productions. For event service providers facing daily challenges, Rentman is the ultimate solution. Explore our public roadmap to discover upcoming...


  • Utrecht, Utrecht, Nederland Rentman Voltijd

    About Rentman:We are the operations management platform built to support event and media production teams. Our software helps businesses in over 70 countries realise festivals, concerts, corporate events, and more. For event service providers facing daily challenges in managing inventory, scheduling staff, or generating professional estimates in a fast-paced...


  • Utrecht, Utrecht, Nederland Rentman Voltijd

    About Rentman:We are the operations management platform built to support event and media production teams. Our software helps businesses in over 70 countries realise festivals, concerts, corporate events, and more. For event service providers facing daily challenges in managing inventory, scheduling staff, or generating professional estimates in a fast-paced...

  • Marketing Strategist

    1 maand geleden


    Utrecht, Utrecht, Nederland Brainboss B.V. Voltijd

    {"title": "Marketing Strategist", "description": "Join Brainboss B.V. as a Marketing StrategistAre you a marketing professional looking for a new challenge? Do you have a passion for brand storytelling and a knack for developing innovative marketing campaigns? We're looking for a talented Marketing Strategist to join our team at Brainboss B.V.As a Marketing...

  • Marketing Strategist

    3 weken geleden


    Utrecht, Utrecht, Nederland Brainboss B.V. Voltijd

    {"title": "Marketing Strategist", "description": "Join Brainboss B.V. as a Marketing StrategistAre you a marketing professional looking for a new challenge? Do you have a passion for brand storytelling and a knack for developing innovative marketing campaigns? We're looking for a talented Marketing Strategist to join our team at Brainboss B.V.As a Marketing...


  • Utrecht, Utrecht, Nederland Foot Locker Voltijd

    Job Title: Customer Experience DirectorAt Foot Locker, we are seeking a highly skilled and experienced Customer Experience Director to lead our customer support team in Europe. As a key member of our leadership team, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences across all our banners.Key...


  • Utrecht, Utrecht, Nederland Foot Locker Voltijd

    Job Title: Customer Experience DirectorAt Foot Locker, we are seeking a highly skilled and experienced Customer Experience Director to lead our customer support team in Europe. As a key member of our leadership team, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences across all our banners in...


  • Utrecht, Utrecht, Nederland Foot Locker Voltijd

    Job Title: Customer Experience DirectorAt Foot Locker, we are seeking a highly skilled and experienced Customer Experience Director to lead our customer support team in Europe. As a key member of our leadership team, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences across all our banners.Key...


  • Utrecht, Utrecht, Nederland JACOBS DOUWE EGBERTS Voltijd

    Job Title: Senior Customer Experience SpecialistWe are seeking a highly motivated and experienced Senior Customer Experience Specialist to join our team at Jacobs Douwe Egberts. As a Senior Customer Experience Specialist, you will be responsible for leading our customer experience team and driving excellence in service delivery.Key Responsibilities:Lead the...


  • Utrecht, Utrecht, Nederland Foot Locker Voltijd

    About the RoleWe are seeking a highly experienced and skilled Customer Experience Director to lead our customer support team in Europe. As a key member of our leadership team, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences across all our banners.Key ResponsibilitiesDevelop and execute customer...

  • Customer Experience Manager

    6 dagen geleden


    Utrecht, Utrecht, Nederland beBee Professionals Voltijd

    beBee Professionals is seeking a Customer Experience Manager to lead our client relations efforts. The successful candidate will be responsible for managing client relationships, providing customer service, and ensuring customer satisfaction. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work...


  • Utrecht, Utrecht, Nederland beBee Professionals Voltijd

    Customer Assistance AnalystbeBee Professionals is seeking a skilled Customer Assistance Analyst to provide exceptional customer service and technical support to our clients in Utrecht.The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong customer service orientation.Key Responsibilities:Provide customer...


  • Utrecht, Utrecht, Nederland Foot Locker Voltijd

    Job Title: Director Customer CareAt Foot Locker, we are seeking a highly skilled and experienced Director Customer Care to lead our customer support team. As a key member of our organization, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences across all our banners in Europe.Key...

  • Marketing Strategist

    4 weken geleden


    Utrecht, Utrecht, Nederland Brainboss B.V. Voltijd

    Job Title: Marketing StrategistBrainboss B.V. is seeking a highly skilled Marketing Strategist to join our team. As a Marketing Strategist, you will be responsible for developing and executing comprehensive marketing campaigns across various platforms, including social media, website content management, and offline channels.Key Responsibilities:Develop and...

  • Marketing Strategist

    1 maand geleden


    Utrecht, Utrecht, Nederland Brainboss B.V. Voltijd

    {"title": "Marketing Strategist", "description": "Join Brainboss B.V. as a Marketing StrategistAre you a marketing professional looking for a new challenge? Do you have a passion for brand storytelling and a knack for developing innovative marketing campaigns? We're looking for a talented Marketing Strategist to join our team at Brainboss B.V.As a Marketing...


  • Utrecht, Utrecht, Nederland Foot Locker Voltijd

    Job Title: Director Customer CareAt Foot Locker, we are seeking a highly skilled and experienced Director of Customer Care to lead our customer support team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences across all our banners in Europe.Key...