Customer Experience Strategist
3 weken geleden
We are seeking a talented Customer Experience Strategist to join our Customer Transformation team. As a key member of our team, you will be responsible for designing and developing customer experiences that drive business growth and customer satisfaction.
Key Responsibilities- Develop customer experience strategies that align with business objectives
- Collaborate with cross-functional teams to design and implement customer experience solutions
- Conduct customer research and analysis to inform experience design decisions
- Develop and maintain customer journey maps and service blueprints
- Work with stakeholders to prioritize and implement experience design recommendations
- Master's degree in Business, Strategy, Design, or Marketing
- Excellent communication and project management skills
- Ability to work in a fast-paced environment and prioritize multiple projects
- Experience with design thinking and business methodologies
- Strong analytical and problem-solving skills
- A permanent contract with a competitive salary and benefits package
- Opportunities for professional growth and development
- A collaborative and dynamic work environment
- Flexible working arrangements and a generous holiday allowance
If you are a motivated and experienced professional looking to join a dynamic team, please submit your application, including your CV and cover letter, in English.
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Customer Experience Strategist
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