IT Support Specialist
1 maand geleden
About the Role
CLUSE is seeking an IT Support to join our dynamic team. As our IT Support, you will be responsible for providing first-line support for incidents and requests, installing and maintaining hardware and software systems, and assisting in onboarding and offboarding employees on ICT equipment and authorization.
Key Responsibilities
- Provide technical support for employees with IT-related issues or requests;
- Install and maintain hardware and software systems;
- Assist in onboarding and offboarding employees on ICT equipment and authorization;
- Help create and maintain user guides and documentation;
- Identify and analyze problems, manage incidents, and proactively improve IT systems, functionalities, and processes;
- Monitor cloud solutions to ensure maximum uptime.
Requirements
- Currently studying or graduated with a MBO or Bachelor's degree in Computer Science, ICT, Information Science, or a related study;
- Experience with installing Enterprise Desktops (Windows 10, Mac OSX) and related software packages (Zoom, Adobe, Office 365);
- Working knowledge of the Microsoft Office Suite (considered a plus);
- Interest in learning our ERP system (Oracle NetSuite) and assisting people through creating Saved Searches for their daily work;
- Flexible and hands-on mentality;
- Available for two or three days (16-24 hours per week);
- Excellent written communication skills in English.
What We Offer
- Salary matching industry standards, depending on experience;
- 25 holidays per year on a full-time basis, holiday allowance (8%), and pension scheme;
- Employee discount on our products, plus a CLUSE product of your choice as a welcome gift;
- Company laptop;
- Flexible work-from-home policy;
- CLUSE & BOOZE gatherings and other events organized by our Social Events Team.
Curious to Learn More?
Apply now to learn more about this role and the background of CLUSE. We look forward to speaking with you soon.
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