Front Office Hospitality Specialist

3 weken geleden


Amsterdam, Nederland The Hoxton, Lloyd Amsterdam Voltijd
Role Overview

We are looking for a dynamic and friendly Front Office Hospitality Specialist to join our team at The Hoxton, Lloyd Amsterdam.

About Us

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. We want to be more than just a place to stay - we aim to provide a home away from home, where guests can hang out alongside the locals and submerse themselves in the area with vibrant, welcoming public spaces.

About the Role

This role involves providing exceptional customer service to all our guests, ensuring they feel welcome and have a memorable experience. You will be the first point of contact for many guests and will play a crucial part in creating a positive impression of our hotel.

  • Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
  • Work with all our teams to ensure seamless operations and high standards of service
  • Answer phones, respond to requests, and offer recommendations to our guests
What We're Looking For

We are looking for someone who enjoys being helpful, has a passion for hospitality, and wants to be part of a team that works hard, supports each other, and has fun along the way. Previous hotel experience is beneficial but not essential - we are happy to train the right candidate. Our ideal candidate is someone who is approachable, proactive, and eager to learn and grow with us.

Benefits

As a Front Office Hospitality Specialist at The Hoxton, you will enjoy:

  • A competitive salary: €25,000 per annum
  • An excellent benefits package, including free meals on shift and discounts across our global portfolio
  • Opportunities for career development and growth within our company
  • A fun and supportive work environment

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