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About ING
The Workplace Services and Employee Experience division at ING is dedicated to enhancing the digital work environment for our global workforce. We strive to empower our employees to work efficiently and securely from any location in today's hybrid landscape. Our services are crucial to the operational success of ING, providing you with an opportunity to make a significant impact in your role.
We offer a range of hardware solutions, including laptops, mobile devices, and video conferencing tools, alongside a comprehensive suite of business productivity applications such as Teams, SharePoint, and Outlook. Our team also manages the infrastructure and provides advanced support for these services. ING has embraced a fully cloud-based approach, being a pioneer in adopting a Modern Workplace powered by Microsoft 365.
Currently, we are seeking an experienced Microsoft Intune Engineer to join our team responsible for managing our endpoints within the 'ING Cloud Managed Workplace'.
Your Responsibilities
- Maintain and enhance our services as part of a collaborative team focused on customer experience and satisfaction.
- Stay updated with the latest features from SaaS vendors and proactively manage our feature requests.
- Collaborate with colleagues to develop future-ready services, emphasizing automation, simplification, and security enhancements.
- Act as a key liaison with major suppliers, particularly Microsoft, ensuring effective communication and collaboration.
- Navigate the regulatory landscape of the banking sector, implementing robust administrative processes and automation to ease operational burdens.
- Embrace an agile work environment, encouraging proactive approaches to project management and task execution.
- Participate in a 24/7 global service model, sharing responsibilities for resolving complex incidents and providing standby support.
Your Profile
We are looking for seasoned IT professionals with a minimum of 5 years of relevant experience, ideally possessing the following qualifications:
- A degree in Computer Science, Business Administration, IT Audit, or a related field, or equivalent professional experience.
- Proven experience with Microsoft 365 technologies in a multinational enterprise environment, complemented by relevant certifications.
- Proficiency in PowerShell and experience with automated deployment in Azure DevOps pipelines.
- Understanding of outsourcing principles and end-to-end accountability for services delivered across various stakeholders.
- Experience working in highly regulated environments, such as financial institutions.
- A commitment to continuous improvement, actively participating in industry conferences and mentoring others.
- Strong stakeholder management skills, with the ability to build collaborative relationships across all organizational levels.
- Capability to visualize, articulate, and resolve complex technical challenges.
- A reputation as a reliable team member and problem solver.
- Excellent communication skills, adept at conveying intricate technical concepts to diverse audiences.
Diversity and Inclusion
At ING, we are committed to fostering a diverse and inclusive workplace. We encourage individuals from all backgrounds to apply, even if they do not meet every single qualification listed. Your unique experiences may be just what we need.
Benefits
We prioritize work-life balance and offer a range of benefits, including:
- A competitive salary based on your skills and experience.
- 24-27 vacation days, depending on your contract.
- A comprehensive pension scheme.
- A 13th month salary.
- An Individual Savings Contribution (BIS) of 3.5% of your gross annual salary.
- 8% holiday payment.
- Flexible hybrid working arrangements.
- Opportunities for personal growth and challenging projects.
- A collaborative and innovative work environment.