Front Desk Receptionist
4 weken geleden
We are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Receptionist at PREMIER SUITES PLUS Amsterdam. As the face of our hotel, you will be responsible for delivering exceptional service to our guests, ensuring a seamless and memorable experience.
Key Responsibilities- Provide warm and welcoming service to guests, ensuring a smooth check-in and check-out process.
- Assist guests with inquiries, reservations, and recommendations to enhance their stay.
- Handle administrative tasks, including managing guest accounts and maintaining accurate records.
- Serve as the central point of contact for guests and internal departments, facilitating seamless communication.
- Uphold our standards of excellence through attention to detail and proactive problem-solving.
- Competitive salary based on experience.
- Participation in industry pension fund to secure your future.
- Training and development initiatives to enhance your skills.
- Travel reimbursement to ease your commute.
- Access to our onsite gym for a healthy work-life balance.
- Membership in a dynamic, guest-focused team committed to excellence.
- Opportunity to be part of a prestigious hotel group spanning across the Netherlands, Belgium, Ireland, and the UK.
- Exclusive discounts on stays within our hotel group, rewarding your dedication.
- Experience in a guest/customer-oriented role.
- Degree from MHS/HHS or a vocational tourism education, or currently pursuing a similar program.
- Available for 32 to 38 hours per week.
- Customer-focused, flexible, and enthusiastic.
- Familiar with Amsterdam to provide recommendations to our guests.
- Proficiency in the necessary languages (Dutch, English, and a second foreign language is a plus) both spoken and written.
- Good computer skills in Word, Excel, and Outlook.
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