Front Desk Agent
1 week geleden
We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Room Mate Aitana. As a Front Desk Agent, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional service to our guests, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Check-in and check-out of hotel guests
- Provide guests with a memorable experience
- Process reservations and cancellations
- Assist guests with information and requests
- Make reservations for excursions and restaurants
- Coordinate guest requests with various departments
- Turn complaints into positive experiences
- Maintain a high level of guest satisfaction
Requirements:
- Positive and energetic personality
- Excellent communication skills in English and other languages
- Ability to provide exceptional service
- Ability to work in a fast-paced environment
- Flexibility and adaptability
- Ability to work in a team environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Fun and dynamic work environment
- Free Spanish language classes
- Free fitness classes and gym membership
- Collective health insurance
- Discounts at partner businesses
Apply now by sending your CV and a recent photo to [insert email address].
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