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2 maanden geleden

Amsterdam, Noord-Holland, Nederland Leonardo Hotels Voltijd

We are seeking a highly skilled and guest-oriented Front Office Employee to join our team at Leonardo Boutique Museumhotel Amsterdam City Center.

As a Front Office Employee, you will be the first point of contact for our guests and will be responsible for ensuring a smooth and enjoyable stay. This includes checking guests in and out, providing them with information and assistance, and handling any requests or issues that may arise.

Key responsibilities include:

  • Providing exceptional customer service and ensuring a warm and welcoming experience for our guests
  • Managing the front desk and handling all administrative tasks related to guest check-in and check-out
  • Assisting with room reservations and ensuring that all guest needs are met
  • Working independently and as part of a team to ensure seamless operations
  • Being flexible with working hours and available to work weekends and holidays
  • Speaking fluent Dutch and English, with a preference for additional languages

What makes a successful Front Office Employee?

  • Previous experience in a Front Office role within the hotel industry
  • A guest-oriented attitude and a passion for delivering exceptional customer service
  • The ability to work independently and as part of a team
  • Flexibility with working hours and a willingness to work weekends and holidays
  • Fluency in Dutch and English, with a preference for additional languages

If you are a motivated and guest-focused individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.