Huidige banen gerelateerd aan Travel Experience Representative - Amsterdam, Noord-Holland - YoungCapital
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Travel Experience Representative
1 week geleden
Are you passionate about travel and customer service? We're seeking a full-time French-speaking customer support representative to join our international travel agency team in Amsterdam. As a key member of our team, you'll be the first point of contact for customers via phone, email, or chat, providing expert recommendations on travel products and ensuring exceptional customer experiences.
Job DescriptionWe're looking for an experienced customer service professional who is fluent in French and English, with a passion for travel and customer service. Your excellent communication skills, attention to detail, and ability to work independently will be essential in this role.
Key Responsibilities- Serve as the primary point of contact for customers via phone, email, or chat
- Provide expert recommendations on travel products and services
- Assist with booking inquiries, travel details, and extra services
- Address customer concerns and resolve issues swiftly to ensure satisfaction
We offer a competitive hourly rate of €14.58, with extra pay for irregular hours, travel allowance, and the opportunity to work remotely for two days per week. Our modern and dynamic office is located in the heart of Amsterdam, and we provide a flexible schedule with the option to swap shifts with colleagues.
RequirementsTo be successful in this role, you'll need:
- A minimum MBO4 work and thinking level
- A passion for travel and customer service experience, ideally in the tourism industry
- Fluency in French and English
