Customer Service Representative

3 weken geleden


Maastricht, Limburg, Nederland Milliken and Company Voltijd

Customer Service Representative

We are seeking a highly skilled and organized Customer Service Representative to join our team in Maastricht. As a key member of our customer service team, you will be responsible for processing international orders, providing administrative support, and ensuring excellent customer service.

Key Responsibilities:

  • Process international orders from start to finish, including order input, shipping, and after-sales support.
  • Support the customer service team in processing new material requests and creating new customer files.
  • Provide product samples and technical data sheets to clients upon request, and coordinate shipments.
  • Maintain master data in SAP and generate sales reports.
  • Support the sales team with administrative tasks related to customer complaints.
  • Interface effectively with internal departments to obtain information about customer queries, orders, and products.

Requirements:

  • Bachelor's or master's degree in sales, administration, languages, or a related field.
  • Strong customer service orientation and organizational skills.
  • Ability to work closely with colleagues and take ownership of responsibilities.
  • Fluent English language skills, with proficiency in French or German an asset.
  • Knowledge of SAP is an advantage.

What We Offer:

We offer a challenging job in a diverse team, based in Maastricht. You will be part of a leading international organization with strong financial health and a flexible working environment. We provide education and training, a competitive salary, and opportunities for career growth. This is a temporary contract of 1 year, with the possibility of a permanent contract after a positive evaluation.



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