Operations Specialist

5 dagen geleden


Rotterdam, Zuid-Holland, Nederland VONQ Voltijd
About the Role

We are seeking a highly skilled and motivated Operations Specialist to join our team at VONQ. As an Operations Specialist, you will play a critical role in ensuring the smooth execution of our digital campaigns and order management processes.

Key Responsibilities
  • Campaign Execution: Coordinate and execute digital campaigns for our clients, ensuring timely and accurate delivery of campaign materials.
  • Order Management: Manage and process orders from start to finish, including receiving, processing, and delivering orders to clients.
  • Customer Experience: Provide exceptional customer service and support to clients, ensuring their needs are met and exceeded.
  • Process Optimization: Analyze and optimize our order management processes to improve efficiency, reduce errors, and enhance overall customer experience.
Requirements
  • Education: Bachelor's degree in a related field, such as marketing, communications, or business administration.
  • Experience: 1-2 years of experience in a related field, such as order management, customer service, or marketing.
  • Skills: Excellent communication and organizational skills, with the ability to work independently and as part of a team. Proficiency in Microsoft Office and Google Workspace.
  • Language: Fluent in English and Dutch, with a strong understanding of business terminology.
What We Offer
  • Competitive Salary: A market-competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development, with a focus on process optimization and customer experience.
  • Collaborative Team Environment: A collaborative and dynamic team environment, with a focus on innovation and excellence.


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