Client Support Specialist for Benelux
2 maanden geleden
Position Overview: The Customer Service Representative plays a crucial role in managing daily operations within the customer service division, catering to both B2C and B2B sectors.
Key Responsibilities:
- Execute daily customer service operations for B2C and B2B markets.
- Engage with both internal and external stakeholders effectively.
- Provide essential information to patients and healthcare providers as needed.
- Manage escalations and serve as the primary contact for the team, internal departments, and customers.
- Develop and maintain strong relationships with both internal and external clients.
- Perform customer service functions with a high level of expertise when required.
- Coordinate logistics to ensure smooth operations.
Qualifications:
- Education level equivalent to HBO.
- Proficient in Microsoft Office tools.
- 3-5 years of experience in customer service or supply chain roles.
The organization is dedicated to providing essential healthcare products and services that are vital for patient care. Their mission focuses on saving and sustaining lives, which drives their commitment to enhancing access to care, offering cost-effective healthcare solutions, delivering quality products, and fostering innovations worldwide.
Their dedication to this mission ensures that they are present when patients and healthcare professionals require support during critical moments.
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