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Destination Merchandising Specialist

2 maanden geleden


Amsterdam, Noord-Holland, Nederland Tiqets Voltijd
About the Role

We're seeking a talented Destination Merchandiser to join our team at Tiqets. As a key member of our Merchandising department, you'll play a crucial role in creating relevant offerings for our customers and driving performance across multiple destinations within an assigned region.

Key Responsibilities
  • Develop and execute action plans to achieve targets for your destinations, based on data analysis and market insights.
  • Collaborate with supporting business teams to ensure seamless execution and escalate issues as needed.
  • Design and implement optimisations to drive conversion and margin, including price tests, new bundles, and promotions.
  • Conduct market research and analysis to identify opportunities for growth and improvement.
  • Define and update Merchandising Guidelines & Golden Rules with your learnings and new insights.
  • Monitor and analyse market trends, track progress towards team and company goals, and report on KPIs.
  • Provide feedback to product teams on usage and implementation of forthcoming features.
Requirements
  • 3+ years of experience in ecommerce/category management, data analysis, or reporting.
  • Experience in a high-traffic consumer-facing ecommerce website.
  • Experience with A/B testing is a plus.
  • Highly proficient with BI and visualisation tools such as Looker, Tableau, and Qlikview, and other site analysis tools like Hotjar and Google Analytics.
  • Ability to thrive in a fast-moving environment.
  • Proactive, positive mindset to initiate and lead new analyses and research to improve the customer experience.
  • Switching between ad-hoc analytical tasks and more structured projects, with good business judgement.
  • Ability to work independently as well as part of a multidisciplinary team.
  • Experience producing actionable insights and recommendations based on outcomes of analyses, tailoring your messaging to the audience.
  • Excellent communicator in English, both orally and in writing.
About Tiqets

Tiqets is an innovative ticketing platform that's revolutionizing the way visitors discover, buy, and use tickets for museums, shows, and attractions. We're a dynamic and international team, passionate about delivering exceptional customer experiences. Join us and be part of our journey to make a difference in the world of entertainment and culture.