Guest Experience Ambassador
3 dagen geleden
Company Overview
We are a highly diverse organization with a strong focus on providing excellent service to our guests. Our team is committed to creating a welcoming environment where everyone feels included, regardless of their background or orientation.
Salary
The estimated annual salary for this position is €56,977.04, based on a full-time schedule and the average cost of living in Amsterdam.
Job Description
We are seeking a Front Office Host to join our team at art'otel Amsterdam. As a Guest Experience Ambassador, you will be the first point of contact for our guests and play a key role in ensuring their stay with us is memorable and enjoyable.
You will be responsible for managing requests promptly, helping guests with any queries they may have, and promoting a helpful and professional image to our guests and colleagues alike. Your excellent interpersonal skills, passion for hospitality, and ability to connect with others will make you an asset to our team.
Required Skills and Qualifications
- Excellent communication and interpersonal skills
- Previous experience as a Front Office Host in a hotel
- Good command of English and excellent communication skills
- Able to work independently and as part of a team
- Passion for providing exceptional customer service
Benefits
- Birthday bonus of €250 (gross, paid in the month of your birthday)
- Competitive salary
- Tasty meal during shift
- Industry pension plan
- 25 days holiday
- 1 extra day off for your wellbeing
- Exciting job opportunities within PPHE Hotel Group across Europe
- Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Travel compensation (max €200 net pm based on full-time employment)
- Recommend a friend scheme (earn up to €750 for each friend who joins us)
- 8% holiday allowance (paid yearly in May)
- Flexible working policy (if applicable)
- Annual company parties and outings
- Exclusive discounts in the employee benefit store (www.personeelsvoordeelwinkel.nl)
- Discount on the collective health insurance from VGZ
- Departmental incentive schemes
- Great (online) Learning & Development opportunities to grow your career
- An advanced onboarding program
- Access to the hotel gym during low peak hours
Others
We are proud to offer a range of benefits that demonstrate our commitment to the well-being and success of our employees. From competitive salaries and bonuses to flexible working arrangements and opportunities for growth and development, we strive to create a work environment that supports our employees in achieving their goals and aspirations.
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