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Reparatie en Support Specialist

2 maanden geleden

Heerlen, Limburg, Nederland MediaMarktSaturn Retail Group Voltijd

Wat ga je doen?

Je bent verantwoordelijk voor het leveren van uitstekende klantenservice door:

  • Maximale klanttevredenheid te bereiken door efficiënte oplossingen te vinden voor complexe software issues;
  • Reparaties uit te voeren aan mobiele apparaten en klanten te adviseren over ICT-kennis;
  • De wensen van de klant te overtreffen door een totaaloplossing te bieden;
  • Je ICT-kennis te delen met klanten en hen te helpen bij het oplossen van problemen;
  • Je focus te leggen op het behalen van optimale klanttevredenheid.

Wie ben jij?

Je bent:

  • Een teamspeler die samenwerkt met collega's om klanten te helpen;
  • Een ICT-specialist met kennis van software en hardware;
  • Een communicatief vaardig persoon die klanten kan adviseren en helpen;
  • Een flexibele en aanpasbare persoon die kan werken in een dynamische omgeving;
  • Een persoon die focus heeft op het behalen van optimale klanttevredenheid.

Over ons

MediaMarktSaturn Retail Group is een toonaangevende retailer in de Benelux en Europa. Wij zijn gericht op het bieden van een unieke winkelervaring aan onze klanten. Wij zijn op zoek naar medewerkers die onze klanten kunnen helpen en adviseren.

Extra voordelen

Bij MediaMarktSaturn Retail Group kun je werken in een dynamische en afwisselende omgeving. Wij bieden onze medewerkers:

  • Een baan met veel verantwoordelijkheid en kansen voor persoonlijke en professionele ontwikkeling;
  • Uitzicht op een vaste baan;
  • Een baan met veel variatie en afwisseling;
  • Toegang tot onze eigen Academy app en online trainingen van GoodHabitz.