Senior Technical Solutions Specialist
3 weken geleden
Job Summary:
Supermicro is seeking a talented Senior Solution Engineer with in-depth knowledge in Computer Server Architecture, Software, Firmware, and Server Racks. The ideal candidate will provide support to our enterprise customers, internal teams, and production, with a strong technical background in computer systems and exceptional communication skills.
Key Responsibilities:
- Work directly with customers and internal teams to resolve technical issues involving motherboards, server systems, operating systems, and other related components.
- Identify and resolve issues with a primary focus on providing solutions and improvements.
- Assist the product management team in resolving technical issues and provide quick response and support for issues in production.
- Continually develop knowledge base of current and new products, working with internal teams and teams worldwide for coordinating and resolving issues.
Requirements:
- 10+ years of direct experience in computing hardware/Solutions.
- Knowledge in Windows and LINUX operating systems is a must.
- Proven quantitative, analytical, and technical skills.
- Self-starter and high motivation to excel and succeed.
- Excellent problem-solving and decision-making skills.
- Superior communication and teamwork skills.
- Fluency in oral and written English is a must.
- Ability to interact with diverse technical and non-technical groups, spanning all organizational levels.
- BSEE/CS, or equivalent. MSEE is desirable.
EEO Statement:
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
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