Technical Support Specialist

7 dagen geleden


Den Bosch, Noord-Brabant, Nederland beBee Professionals Voltijd

We are seeking a skilled Technical Support Specialist to provide exceptional technical assistance to our customers and internal teams. The ideal candidate will have a strong technical background and excellent customer service skills.

The Technical Support Specialist will be responsible for:

  • Troubleshooting technical issues and providing solutions
  • Responding to customer inquiries in a timely manner
  • Documenting customer interactions and solutions
  • Identifying and escalating issues to the appropriate team
  • Assisting with the development and implementation of technical solutions

The successful candidate should have:

  • A Bachelor's degree in Computer Science or a related field
  • At least 2 years of experience in a technical support role
  • Excellent problem-solving and communication skills
  • Knowledge of software and hardware troubleshooting
  • Experience with customer service software


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