Senior Technical Support Team Lead

3 weken geleden


Den Bosch, Noord-Brabant, Nederland Renesas Electronics Voltijd

The Role

  • As a key member of Renesas Electronics' Connectivity Business Division, the successful candidate will lead a team of technical customer and application support engineers with expertise in wireless connectivity protocols.
  • The ideal candidate will be an expert in wireless connectivity protocols, preferably Bluetooth, with the ability to delegate tasks, mentor, and train team members.
  • Responsibilities will include acting as a technical interface to Renesas customers, internal development teams, and design partners, as well as leading debugging activities for system-level wireless connectivity problems.
  • The selected candidate will be responsible for developing the technical and non-technical skills of the team, behaving as both a technical and behavioral role model, and conducting worldwide travel approximately 10% of the time.
  • This role will report to the Business Unit Technical Support Manager.

Your Profile

  • 5-10 years of experience in customer support of wireless ICs, preferably Bluetooth, DECT, or WIFI.
  • Key skills include wireless protocols, ARM cortex microprocessors, and embedded software.
  • Proficiency in debugging skills, low-level drivers (UART, SPI, I2C, I2S, SWD), and GIT repository management is required.
  • Strong communication skills, including the ability to communicate with team members and engineers at the customer level, are essential.
  • Experience in leading customer projects, handling deliverables, and planning is also necessary.
  • An engineering degree in Computer Science or Electronics is required.

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