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Technical Support Team Lead
1 maand geleden
The Role
The Team Lead Technical Support will be responsible for leading a team of technical customer and application support engineers with SW/systems competence in The Netherlands.
The ideal candidate will be an expert in wireless connectivity protocols, preferably Bluetooth, and will be responsible for mentoring and training of the people in his team.
The job requires an engineer who can take a responsible role in larger customer projects and act as a technical interface to Renesas customers as well as to internal development teams and design partners.
The Team Lead Technical Support will be responsible for leading the debugging activities of system-level wireless connectivity problems.
Key responsibilities include:
- Leading a team of technical customer and application support engineers
- Mentoring and training of team members
- Acting as a technical interface to Renesas customers and internal development teams
- Leading debugging activities of system-level wireless connectivity problems
- Developing technical and non-technical skills of the team
- Behaving as a technical and behavioral role model within the group
- World-wide travelling ~10%
Your Profile
The ideal candidate will have:
- 5-10 years' experience in customer support of wireless IC's preferably Bluetooth, DECT, WIFI
- Key skills: Wireless protocols, ARM cortex microprocessors, Embedded SW
- Debugging skills, Knowledge of low level drivers (UART, SPI, I2C, I2S, SWD)
- Expert user of GIT repository management
- Strong communication skills: Communication to team members but also direct interface to engineers at the customer
- Experience in leading a customer project. Handling deliverables and planning
- Engineering degree in Computer science or Electronics
What We Offer
Renesas Electronics offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
