Senior Hardware Technical Support Specialist

4 weken geleden


Den Bosch, Noord-Brabant, Nederland Renesas Electronics Voltijd

Job Purpose:

As a key member of the technical support team at Renesas Electronics, the successful candidate will provide expert technical hardware support to customers and Renesas Field Application Engineers worldwide.

The ideal candidate must be an expert in evaluation and debugging of battery-powered, mixed-signal wireless systems, with a strong understanding of hardware functionality on mixed-signal System On a Chip.

Experience in printed circuit board design and operation of test equipment for 2.4GHz wireless devices (spectrum analyzer, network analyzer, communication tester, etc.) is required.

The Senior Hardware Technical Support Engineer will also be responsible for training customers, internal FAEs, and design houses, as well as contributing to product manuals and collateral.

Principal Accountabilities:

  • Providing excellent technical support to Renesas customers worldwide to bring their end-products to market quicker.
  • Direct interface to engineers at the customer and Renesas design partners.
  • Training to: customers, internal FAEs, Design houses.
  • Hardware problem solving, debugging, testing, Failure analysis.
  • Schematic/Layout reviews of 2.4GHz wireless systems.
  • Selection of external components: XTALs, caps, Coils, filters.
  • Contribute to product manuals and collateral.
  • Worldwide travelling ~5-10%.

Knowledge, Skills and Experience:

  • 5-10 years' experience in customer support of 2.4GHz wireless ICs preferably Bluetooth (low Energy).
  • Key skills: HW debugging, analog and RF measurements, Battery management, Switch-mode power supplies.
  • PCB design tools, Antenna design.
  • Familiar with SW development tools for embedded software (Keil, Eclipse).
  • Strong communication skills (English), Direct interface to engineers at the customer, understanding their needs, must be able to build and maintain good internal and external relations.


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