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Network Support Specialist

1 maand geleden


Den Bosch, Noord-Brabant, Nederland Super Micro Computer Voltijd
Job Summary:

Supermicro is seeking a skilled Network Support Specialist to provide technical support to our enterprise customers. The ideal candidate will have a strong background in networking solutions, particularly in switch products. Key responsibilities include providing technical services, resolving technical issues, and establishing communication with sales teams.

Key Responsibilities:

- Provide technical services and resolve technical issues related to server systems, PC systems, and computer peripherals.
- Establish and maintain lines of communication with sales teams to discuss services and technical issues.
- Continually develop knowledge base of current and new products.
- Create and maintain professional relationships with customers.

Requirements:

- Engineering or computer science degree with 3+ years related work experience.
- Strong sense of teamwork, organizational skills, and a good team player.
- Ownership and accountability for assigned projects and tasks.
- Good communication skills, including quick response to emails and phone calls.
- Solid technical skills and general knowledge of motherboard and server system products and services.

About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.