Dutch Payroll Lead Specialist

1 maand geleden

Nieuwegein, Utrecht, Nederland Alight Voltijd
Job Summary

We are seeking a highly skilled Dutch Payroll Lead Specialist to join our team at Alight. As a key member of our payroll operations team, you will be responsible for supporting the country and utilizing your functional and technical expertise to ensure the successful delivery of payrolls.

Main Responsibilities
  • Support Managers with client engagement, ensuring all information is accurate and provided on time.
  • Support the Sales process to ensure the scope of service is feasible and highlight any concerns immediately to the Senior Operations Manager.
  • Provide support and guidance for all implementations and go lives, while ensuring automation and standards are utilized.
  • Lead projects designed to improve customer satisfaction and business performance.
  • Provide daily functional support to the teams, to support the successful delivery of payrolls.
  • Responsible for the maintenance of the Country Solution workbook.
  • Responsible for the management of the legislation roadmap and ensuring the team are upskilled in upcoming changes and processes are updated where needed.
  • Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate.
  • Working with Operational Management, Transformation and Products to implement automation, innovation and any continuous improvement programmes.
  • Responsible for Year End to ensure deadlines are met successfully.
  • Proactively identify upsell opportunities.
  • Support Management with the resolution of client escalations, along with lessons learnt.
  • Upskill and develop team members through training delivery and coaching to enable them to fulfill their role.
  • Adhere to Alight Security Standards.
  • Ability to recognize and deal appropriately with sensitive and confidential information.
  • Time Recording to be completed on time and accurately.
  • Contribute to team meetings and raise any issues immediately to your Operations Manager.
  • Ensure you are up to date with all Alight announcements and communications.
  • Build good relationships with all lines of businesses.
  • Participate in projects as needed and assigned.
Requirements
  • Strong knowledge of the various inputs and outputs such as third-party interfaces, timekeeping, tax filing/compliance, benefits and other key areas that integrate with payroll.
  • Ability to identify and mitigate risks.
  • Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint.
  • Flexibility to support a global and fast-paced environment.
  • Attention to detail.
  • Excellent written and verbal skills.
  • Self-motivated and a willingness to learn.
  • Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures.
Education and Training
  • BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience.
  • 5-8 years relevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environment.
  • Expert knowledge on payroll processes, practices and associated legislation.

We offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

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