B2B Digital Sales Director
3 weken geleden
EDCO is seeking a highly motivated and experienced B2B Digital Sales Director to join our dynamic team. As a key member of our organization, you will be responsible for driving the growth and success of our B2B digital sales channels.
Key Responsibilities:- Develop and execute a comprehensive B2B digital sales strategy in line with EDCO's broader eCommerce objectives.
- Lead the enhancement and optimization of EDCO's B2B platform, focusing on improving customer engagement, order management, and self-service functionalities.
- Partner with cross-functional teams to plan, develop, and prioritize projects that drive business growth and enhance customer experience.
- Clearly communicate platform performance, plans, and key results to internal stakeholders, including senior management and external business partners.
- Collaborate with customer service teams to improve efficiency, satisfaction scores, and reduce contacts per order by providing seamless self-service solutions on the platform.
- Spearhead the design and implementation of new B2B products, features, and improvements, driving both qualitative and quantitative success metrics.
- Bachelor's degree in business, computer science, or a related field.
- Minimum of 5 years of experience in B2B digital sales or eCommerce, with a track record of leading successful platform innovations and managing high-performing teams.
- Strong technical understanding of eCommerce platforms, supply chain, and order management systems.
- Proven leadership skills, with the ability to guide cross-functional teams and drive projects to completion in a collaborative manner.
- Strong analytical skills, with the ability to use data to drive insights, inform strategy, and measure success.
- Focused on improving customer satisfaction through seamless digital experiences and operational efficiency.
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- A dynamic and innovative work environment.
- A chance to make a lasting impact on a global scale.
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B2B Digital Sales Director
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