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4 weken geleden
We are seeking a highly skilled Support Specialist to join our team at beBee Professionals in Eindhoven.
The Support Specialist will be responsible for providing technical support to our customers, troubleshooting and resolving customer issues, and ensuring customer satisfaction.
Key Responsibilities:
- Provide technical support to customers via phone, email, or in-person
- Troubleshoot and resolve customer issues in a timely and efficient manner
- Offer technical advice and guidance to customers
- Ensure customer satisfaction through effective communication and problem-solving skills
- Collaborate with internal teams to resolve complex customer issues
- Stay up-to-date with industry trends and technologies to provide expert support
Requirements:
- Bachelor's degree in Computer Science or a related field
- At least two years of experience in a customer service or technical support role
- Excellent communication and problem-solving skills
- Knowledge of customer service principles and practices
- Proficiency in using computers and related software
- Ability to work independently and as part of a team
If you are interested in this position, please apply on beBee.
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