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IT Support Specialist
1 maand geleden
We are seeking a highly motivated and experienced IT Support Specialist to join our team at Thermo Fisher Scientific. As a key member of our IT department, you will be responsible for providing top-notch technical support to our business users, ensuring that they have the necessary tools and resources to perform their jobs efficiently.
Key Responsibilities- Provide technical support to business users, resolving hardware and software issues in a timely and professional manner.
- Collaborate with cross-functional teams to identify and resolve technical issues, ensuring minimal disruption to business operations.
- Develop and maintain knowledge of our IT infrastructure, including hardware, software, and network systems.
- Stay up-to-date with the latest technologies and trends in the IT industry, applying this knowledge to improve our support services.
- Participate in on-call rotations, providing 24/7 support to our business users.
- Contribute to the development of technical documentation, ensuring that our knowledge base is accurate and up-to-date.
- Minimum 5-7 years of experience in a similar role, preferably in a medium to large-sized company.
- Excellent Dutch and good English language skills, both written and spoken.
- Strong knowledge of Windows operating systems, PC hardware, and Microsoft Office product group.
- Experience with Service NOW or a similar ITSM tool, as well as service management tools and updating incidents as they progress or are resolved.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Strong written and verbal communication skills, with the ability to effectively communicate technical information to non-technical stakeholders.
- Direct contract with Thermo Fisher Scientific, offering a competitive salary, 13th month, holiday allowance, and annual incentive bonus.
- A flexible working hours arrangement, allowing you to balance your work and personal life.
- Excellent career progression opportunities within a growing global employer.
- Training and courses available via Thermo Fisher University, enabling you to develop your skills and knowledge.
- Collaborative work in an international environment, with a strong team spirit and many company and team activities.
- Very attractive 40 holidays a year, allowing you to recharge and relax.
We welcome candidates who are passionate about working in a diverse, multi-disciplinary, and groundbreaking technology environment, where personal development and team cooperation are key to success. If you are a motivated and experienced IT Support Specialist looking for a new challenge, we encourage you to apply for this exciting opportunity.
