Senior Delivery Lead

1 maand geleden

Amsterdam, Noord-Holland, Nederland Just Eat Takeaway Voltijd
About this role:

The Fintech Pillar team is responsible for delivering exceptional Payment and Financial experiences to our customers, partners, couriers, and employees. As the Senior Delivery Lead, you will steer the strategic and tactical direction for our major initiatives and technology projects, empowering and guiding our program delivery team to overcome obstacles and achieve success.

You will play a pivotal role in stakeholder management, nurturing robust relationships with stakeholders, cross-functional teams, regulatory bodies, and external partners. Your responsibilities will encompass orchestrating large-scale technical initiatives, overseeing the entire lifecycle and key performance indicators (KPIs) of our technical projects, and driving problem-solving and continuous improvement initiatives within the team.

We're looking for a dynamic individual who loves and understands modern agile technical program management, thrives on challenges, and is ready to roll up their sleeves and dive headfirst into the ever-evolving landscape. To excel in this role, we need someone who's driven, has a proven track record of navigating the complexities of business, especially in the technology or fintech industry, and can deliver real results.

Key responsibilities:

  • Lead and mentor a team of Technical Program Managers to ensure successful delivery of strategic initiatives.
  • Develop and execute strategic and tactical plans for large-scale technical projects, supporting and monitoring the development and delivery of program-level targets and milestones.
  • Manage and track key risks and priorities, escalating them as necessary.
  • Collaborate with wider P&T teams to share best practices and drive continuous improvement and foster strong relationships with stakeholders, cross-functional teams, regulatory bodies, and partners.
  • Define, lead, and support key initiatives across the Programmes department.
  • Manage and report key delivery metrics, ensuring transparency and accountability.
  • Incorporate agile practices to enhance project management flexibility and efficiency.
  • Translate metrics, research, and trends into actionable strategies and improvement opportunities and oversee the lifecycle and KPIs of technical projects, ensuring alignment with business goals.
  • Utilise excellent communication and interpersonal skills to influence and build relationships with senior stakeholders.
  • Drive problem-solving and continuous improvement initiatives within the team.
  • Work closely with engineering, analytics, data sciences, and product teams in fast-paced environments.

What we're looking for:

  • Proven experience in leading large-scale programs and projects with outcome-based results.
  • Demonstrated track record of managing multiple concurrent projects and driving them to completion in an ambiguous environment.
  • Experience in leading Agile Project and Program Managers, incorporating agile methodologies into project management processes.
  • Ability to motivate, influence, and work with senior leadership up to C Level, stakeholders, and peer groups.
  • Resourceful delivery manager capable of quickly taking control of responsibilities and establishing credibility as a strategic partner.
  • Highly effective communicator and collaborator, able to clearly and concisely articulate ideas, concepts, and proposals to engage teams, peers, and management.
  • Strong ability to work well across different functions, geographies, and multinational backgrounds.
  • Flexibility to travel globally occasionally.

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