Business Operations Specialist

2 weken geleden

NoordwijkBinnen, Zuid-Holland, Nederland Serco Voltijd

About the Role


Serco is seeking a highly skilled Business Control Specialist to join our team at the European Space Research and Technology Centre (ESTEC) in the Netherlands. As a key member of our team, you will be responsible for providing administrative support to internal cost, financial, analytics, and manpower-related tasks within the NAV Projects and Cost Centre.


Key Responsibilities



  • Financial Planning and Control

    • Manage staff and contractor timesheets ensuring accuracy and timely approval and changes support reimbursement required.
    • Support the implementation of Purchase Orders or Contracts objects and P2P business control-related objects funded by the cost centre.
    • Monitor internal Service Level Agreements (SLAs).

  • Workforce Cost Management

    • Support workforce cost management, planning, and reporting.
    • Support Internal Cost Monitoring.
    • Support data auditing and follow-up activities on NAV tools & corporate systems.

  • Financial and Management Audits

    • Support financial and management audit(s) preparation and follow-up activities.
    • Support the digitization, consolidation & tracking of procurement action plans, running Costs plans, Facility Management plans and Information Technology plans in the related systems.

  • Support to Operations

    • Support internal audits (e.g. timesheets, missions) and QMS Audit preparation.
    • Support to operations and preparation of documents for the closure of various programmes (SAP reports on contracts' financial status – e.g. NRP, Tableau MPP, GRN, invoices reports, and standard SAP reports to allow information for the closing).
    • Support to Cost Centre Missions, monitoring and controlling mission budget and planning.

Requirements



  • University degree (minimum Bachelor) in Business Administration or similar.
  • At least 4 years of relevant work experience.
  • Experience in financial planning and controlling and/or management.
  • Experience as a proficient user of SAP and in particular ECC and SRM modules and familiarity with relevant ESA corporate applications (e.g. ESA-p) is an asset.
  • Proficient with Power BI.
  • Experience in SLA monitoring.
  • Working knowledge of IPSAS.
  • High capacity to interact and communicate effectively with cross-functional teams, from engineering, technical, and business domains.
  • Ability to interface at appropriate levels with relevant actors within and outside of the Directorate.
  • Proactive attitude to solving problems, identifying priority actions, and handling high workloads.
  • Ability to work both autonomously and as part of a team.
  • Highly proficient in the use of modern activities and resource management support tools/databases of standard office automation support software packages including advanced usage of MS Office and in particular advanced use of Excel.
  • Experience working in multinational project environments, ideally with ESA or similar organisations.
  • Must be a citizen of an ESA/EU member state.

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