Order Management Specialist
3 dagen geleden
We are seeking a highly skilled Order Management Specialist to join our team at Projob B.V. in a temporary position for 11 months. As a key member of our Sales Support Center, you will play a crucial role in processing, monitoring, and coordinating all activities related to the order pipeline and short-term demand planning.
Main Responsibilities:
- Coordinate with the shipping team to ensure timely and accurate order processing.
- Monitor the daily order pipeline, ensuring Regional Distribution Centres are stocked according to business rules and sales plans.
- Issue credit and debit notes, and provide additional support for sales order requests, changes, and returns.
- Assess weekly risks associated with order fulfilment based on stock levels and sales plans, and communicate results to General Managers.
- Align with the sales team to ensure fair stock allocation and identify potential conflicts.
- Manage monthly allocation items with international partners, communicate product availability, and implement system limitations for critical items.
- Resolve weekly/monthly order interface issues and blocked deliveries promptly.
Requirements:
- Previous work experience in a similar position, e.g. Order Operation and/or Short Term Demand Planning.
- Solid knowledge of order processing & monitoring using SAP system.
- Experience using a ticketing system or software.
- Excellent knowledge of data analytics & advanced Excel functionalities such as Pivot Tables and Power Query.
What We Offer:
- A competitive salary up to €3,200,- based on experience.
- 13th month salary and 8% holiday allowance.
- Travel reimbursement per km by foot, bike or car. Full travel reimbursement for public transport.
- A healthy work-life balance with a full-time of 37.5 hours.
- Between 30 and 32 holiday days (based on a full-time contract).
- Hybrid working model, working from the office 3 days and the remainder from home.
- Budget to set up an ergonomic home office and reimburse internet costs.
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