Food and Beverage Operations Manager
4 weken geleden
At Pulitzer Amsterdam, we're seeking a dedicated individual to join our team as a Food & Beverage Services Operations Lead. As a key member of our hospitality team, you'll be responsible for organizing the workplace and supervising F&B Services Operations Employees in the execution of work such as preparing and checking banquet groups, setting up meeting rooms, replenishing buffets, and discussing function sheets with the F&B operations employees and the kitchen.
Key Responsibilities:- Take orders, provide proactive information, and consult kitchen management regarding special guest requests.
- Assist in setting up buffets, function rooms, and other areas.
- Identify anticipated shortcomings to prevent disruptions in service flow.
- Prepare and manage the cash register.
- Conduct briefings and handovers effectively.
- Allocate tasks, provide instructions, monitor progress, and quality.
- Guide and train new employees, interns, and trainees.
- Address and resolve inquiries, complaints, and issues promptly.
- A true storyteller with a genuine passion for service.
- A team player who thrives in a collaborative environment, inspiring and motivating colleagues.
- Flexibility to work weekdays and weekends, adapting to the dynamic nature of our industry.
- A natural connector, dedicated to forging personal connections with guests and creating unforgettable experiences through personalized service.
- Minimum of 2 years of work experience in the restaurant industry; preferably in a hotel.
- A high level of ownership, as you will be responsible for running the venues independently.
- Fluent in English with excellent communication skills.
- Ability to work under pressure with great attention to detail.
We offer a competitive salary, which will be discussed during the interview. If you're someone who thrives in a fast-paced environment, is dedicated to delivering outstanding service, and enjoys working as part of a dynamic team, we'd love to hear from you.
What's in it for you?
- Experience Stay at Pulitzer Amsterdam as part of our introduction program.
- 5 complimentary nights per year at Lore Group hotels.
- Employee and Friends & Family discount rates at Lore Group hotels.
- 50% discount in restaurants & bars at 16 partner hotels in the city.
- Unlimited appointments per year with a psychologist or coach via OpenUp.
- Staff events.
- Prepared meals in the canteen.
- Discount on Health Insurances.
- Clothing allowance (if applicable).
- Shoe allowance.
- Travel allowance.
Location: Amsterdam
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