Customer Solutions Development Specialist SEM Expert

2 dagen geleden


Eindhoven, Noord-Brabant, Nederland Thermo Fisher Scientific Voltijd

Are you a materials science expert looking for a challenging role in a dynamic team? We are seeking a skilled Customer Solutions Development Scientist to join our team at Thermo Fisher Scientific in Eindhoven, The Netherlands.

About the Role

We are looking for a professional with a strong background in materials science, chemistry, physics, or a related field to become the champion of customer applications within our business. Your primary responsibility will be to develop world-class solutions for the Scanning Electron Microscopy (SEM) portfolio and closely work with product marketing management and R&D.

To be successful in this role, you will learn to identify high-growth verticals, understand and accurately communicate the needs of our customers and their materials characterization challenges.

Key Responsibilities
  • Drive the creation of compelling, tailor-made marketing materials for the Product Marketing team, amplifying their impact in marketing campaigns, sales training, and sales materials.
  • Collect, compile, and evaluate test data to ensure they meet the requirements of the customer's application needs.
  • Identify and report software and hardware issues throughout the product management process.
  • Recommend technical decisions based on customer requirements.
  • Conduct workshops, customer product demonstrations, and training.
  • Provide mentorship, support, and product training to our direct and indirect channels.
Requirements

The ideal candidate will have a graduate level degree (HBO/WO) in Materials Science, Chemistry, Physics, or a related science field, and preferably a Master's degree. You should also possess the following skills:

  • A proactive self-starter with a desire to learn and develop commercial skills.
  • Experience in working with scanning electron microscopes.
  • Comfortable with working in an industrial environment.
  • Experienced in crafting powerful marketing content.
  • Excellent interpersonal, collaborative, and communication skills.
  • Ability to independently diagnose, define, and deliver solutions in a highly dynamic environment.
  • Thrives in a diverse team that strives to deliver product improvement for our customers.
  • Willingness to travel internationally up to 25%.
What We Offer

We offer a competitive salary range of €60,000 - €80,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, retirement plan, and paid time off. Our position is located in Eindhoven, The Netherlands, and we provide opportunities for career growth and professional development.



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