Content Operations Manager

7 dagen geleden

Amstelveen, Noord-Holland, Nederland Acolad Voltijd

Acolad is a global leader in content and language solutions, dedicated to supporting companies in various industries to expand across markets and drive growth through cutting-edge technology and localization expertise.

Our mission is to empower businesses to succeed in a globalized world by providing innovative solutions that bridge language and cultural gaps.

We are a dynamic and collaborative global team, committed to fostering talent and creativity. We are constantly seeking new talent to support our mission and drive innovation across leading brands.

As a Translation Project Manager, you will play a crucial role in the day-to-day management of translation orders, ensuring seamless delivery according to customer requirements and Acolad standards.

Key Responsibilities:

  • Manage translation quotes and orders, ensuring timely delivery and adherence to customer requirements.
  • Collaborate closely with customers, account managers, and linguists to ensure high-quality translations.
  • Develop and implement process improvements to optimize linguistic quality and efficiency.
  • Oversee workflow processes, timelines, and service delivery, including quote, translation, revision, review, and other linguistic services.
  • Monitor key performance indicators (KPIs) related to service delivery, including deadlines, vendor costs, in-house costs, productivity, and volume per service and language combination.

Requirements:

  • Relevant studies in translation, linguistics, language technology, languages, international business, or a related field.
  • Fluency in English and Dutch is mandatory; proficiency in other languages is a plus.
  • Familiarity with commonly used Computer-Assisted Translation (CAT) tools, such as Phrase, memoQ, and SDL Trados.
  • Excellent communication skills, with the ability to interact with clients via phone, video calls, and in-person meetings.
  • Strong organizational skills to manage workload and meet tight deadlines in complex project situations.
  • Autonomy, strong team spirit, and a proactive attitude.
  • Ability to prioritize tasks and workload effectively.

Benefits:

  • A competitive salary and benefits package.
  • A dynamic and international work environment where you can make a meaningful contribution.
  • Opportunities for professional growth and development in a fast-paced and changing market.
  • A flexible work arrangement, including the option to work from home.

Acolad is committed to creating a diverse and inclusive workforce, where everyone has the opportunity to thrive. We believe that diversity, equity, and inclusion are essential to our success and are committed to fostering a culture of respect and belonging.

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